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Bryan Diola

Student

109 followers

National Capital Region, Philippines

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Timeline
About me
Senior Customer Relations Officer
Education
- De La Salle-College of Saint Benilde
  2010 - 2014
  Bachelor of Science in Business Administration major in Computer Applications Business and IT
  Activities and Societies: Computer Business Association, Saint Benilde Romancon Dance Company Choose a job you love, and you will never have to work a day in your life.
Experience
- De La Salle-College of Saint Benilde
  May 2010 - Feb 2014
  Student
  Academic Scholar (2010-2013)Receipt of 2nd Honor award in 1st term, 2010
- Home Development Mutual Fund (Pag-IBIG Fund)
  Aug 2014 - Dec 2015
  Data Analyst
  Encoding and Analyzing data transmitted of Developers prior processing for Approval.
- Home Development Mutual Fund (Pag-IBIG Fund)
  Feb 2016 - Mar 2017
  Marketing Specialist
  Knowledgeable for the process flow of Housing Loan Application of the Accredited Developers.
- PHINMA Property Holdings Corporation
  Mar 2017 - now
  Customer Service and Customer Support * Responsible for regular coordination with the lending institution (BANK & Pag-IBIG Fund) to fast track the approval of the housing loan application.* Reviewing, Evaluating and Rectifying all concerned of the Lending Institution.* Communicating to the clients for their queries about their Housing Loan Application. * Responsible for regular follow up to the clients for their lacking requirements.* Reviewing/Tagging the submitted requirements.* Analyzing/Evaluating the requirements especially the income documents
  - Customer Relations Officer
    Sept 2021 - now
  - Documentation Specialist
    Mar 2018 - Sept 2021
  - Account Specialist
    Mar 2017 - Mar 2018
Licenses & Certifications
- SAP Business One
  School Improvement Network