
Timeline
About me
Credit and Collections Analyst EMEA at Oracle | Analyzing Credit Risks
Education

Universiteit leiden
-Bachelor of science - bs political scienceMy education in Political Science with a specialization in International Relations and Organisations (IRO) at Leiden University has equipped me with critical insights into global politics and strategic international cooperation. Studying in The Hague, amidst a hub of international diplomacy, provided me with a practical understanding of global affairs, complemented by rigorous academic training in research, analysis, and ethical decision-making. This blend of theoretical knowledge and… Afișați mai multe My education in Political Science with a specialization in International Relations and Organisations (IRO) at Leiden University has equipped me with critical insights into global politics and strategic international cooperation. Studying in The Hague, amidst a hub of international diplomacy, provided me with a practical understanding of global affairs, complemented by rigorous academic training in research, analysis, and ethical decision-making. This blend of theoretical knowledge and real-world exposure has honed my skills in diplomacy, policy analysis, and strategic planning. I am eager to bring my analytical acumen, strategic insight, and innovative mindset to an organization looking to make a significant impact on the global stage. Afișează mai puține

Lycée français anna de noailles
-Baccalauréat général, sciences économiques et sociales
Experience

Telus international
Mar 2021 - Sept 2021Sales associate
Intrum
Sept 2021 - Jan 2022Collections specialist
Oracle
Jan 2022 - Oct 2023Credit and collections analystIn my role as a Credit and Collections Analyst, I've developed a deep proficiency in analyzing customer accounts, with a special focus on identifying trends and assessing credit risks to devise and execute effective collection strategies. A significant part of my experience has been working closely with large companies in the Middle East, where I've collaborated directly with their finance departments. This collaboration has involved conducting comprehensive account analyses to guide our collection efforts, engaging with customers through various channels to negotiate payment terms, and resolving disputes over delinquent accounts. My ability to uncover the root causes of payment issues and efficiently direct these concerns to the appropriate department has been key in ensuring timely resolution and enhancing customer satisfaction. My continuous pursuit of innovation has led me to identify opportunities for process improvements, further streamlining our collections workflows and strengthening our financial operations. Afișează mai puține
Licenses & Certifications

Toefl ibt
Toefl
Volunteer Experience
Member
Issued by Rotaract on Apr 2023
Associated with Walid El Amine
Languages
- frFrench
- roRomanian
- enEnglish
- arArabic
- spSpanish
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