Aaron Doole

Aaron doole

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location of Aaron DooleNew Zealand
Phone number of Aaron Doole+91 xxxx xxxxx
Followers of Aaron Doole292 followers
  • Timeline

    May 2005 - Jul 2006

    Help Desk Agent

    EDS Group
    Jul 2006 - May 2014

    Systems Engineer

    Enlighten Designs
    May 2014 - Jul 2016

    Managed Services Engineer

    Lexel Systems Limited
    Aug 2016 - Oct 2018

    Senior System Engineer

    Spark New Zealand
    Nov 2018 - Jun 2019

    Senior Technical Engineer

    Housing New Zealand Corporation
    Current Company
    Jun 2019 - now

    Technical Specialist

    Kāinga Ora - Homes and Communities
  • About me

    Technical Specialist at Kāinga Ora - Homes and Communities

  • Education

    • Wintec - waikato institute of technology

      2000 - 2004
      Bachelor information technology
  • Experience

    • Eds group

      May 2005 - Jul 2006
      Help desk agent

      It was my role to perform administrative tasks as well as troubleshooting to allow the staff of the General Motors plants to continue operating as efficiently as possible. As a member of the service desk I was tasked with supporting the staff with the required applications and processes.I was also involved in the following to support the Help Desk where required:• Team performance reporting - Reviewing colleagues work and gave them feedback based on their performance.• Assisted in training team members – Training team members on reporting and review processes.• Subject Matter Expert (SME) – Assisted with the case resolution, dispatching and problem solving of issues that are not covered on a day to day basis. Show less

    • Enlighten designs

      Jul 2006 - May 2014

      I was involved in the maintenance, upgrading and implementation of the Hosting environment to provide our clients with guaranteed service continuity, this included maintenance on services such as Microsoft IIS, Apache, Microsoft SQL, Microsoft Exchange, Microsoft Data Protection Manager, MySQL, AWS Wowza Streaming services, Icewarp Mail server and WatchGuard Firebox appliances.Along with maintaining remote services I was also providing technical support for local and remote client hosting issues when they arose. Show less

      • Systems Engineer

        Oct 2010 - May 2014
      • Hosting Administrator

        Jul 2006 - Oct 2010
    • Lexel systems limited

      May 2014 - Jul 2016
      Managed services engineer

      As a Managed Services Engineer it is my role to monitor, maintain and configure the infrastructure for clients in the Small Business, Enterprise and Education sectors. Responsibilities for these clients included:• Maintaining Client Services and Infrastructure• Risk Identification and Management regarding security, patches and hardware• Client technical issue resolution• Working with UC Engineers to maintain Lync/Skype for Business Systems• Client based project work

    • Spark new zealand

      Aug 2016 - Oct 2018
      Senior system engineer

      Working as part of the Spark AOG team I am primarily involved in the management, maintenance and provisioning in VMWare environments as well as hardware.Key Responsibilities:* Vmware 5.x and 6.x maintenance, configuration and Troubleshooting* HP VCEM maintenance and configuration* HP Blade configuration and provisioning (G7, Gen8, Gen9 and Gen10)* HP Blade Enclosure configuration and provisioning* Exchange DAG management and maintenance* Environment capacity management* Complex issue troubleshooting and resolution Show less

    • Housing new zealand corporation

      Nov 2018 - Jun 2019
      Senior technical engineer

      Became Kāinga Ora - Homes and Communities

    • Kāinga ora - homes and communities

      Jun 2019 - now
      Technical specialist
  • Licenses & Certifications

    • 070-411: administering windows server 2012

      Oct 2016
    • 070-410: installing and configuring windows server 2012

      Oct 2013
    • Mcts: windows server 2008, network infrastructure and configuration

      Sept 2010
    • Satp - sonus sbc 1k/2k

      Sonus
      Oct 2014