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Suman Gupta

Suman gupta

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location of Suman GuptaChennai, Tamil Nadu, India
Phone number of Suman Gupta+91 xxxx xxxxx
Followers of Suman Gupta55 followers

  • Timeline

    Dec 2007 - Jan 2010

    Subject Matter Expert

    Wipro
    Feb 2010 - Dec 2010

    Senior Technical Support Specialist

    Sutherland
    Current Company
    Dec 2010 - now

    Service Delivery Manager

    Cognizant
    Chennai, Tamil Nadu, India

  • About me

    Service Delivery | BPS/KPO | Service Desk Management | Client Services | Project Managment | Technical Support Process Management |

  • Education

    • B.p. poddar institute of management and technology

      2004 - 2007
      Bachelor of business administration - bba business administration and management, general 1st division (8.2 cgpa)

  • Experience

    • Wipro

      Dec 2007 - Jan 2010
      Subject matter expert

      Tech Support, Team management, Training & Development, Customer Service

    • Sutherland

      Feb 2010 - Dec 2010
      Senior technical support specialist

      India's leading business process transformation company that rethinks & rebuilds business processes forthe digital age. Headquartered at Chennai, India. Worked as a Senior Technical Support Specialist for one on the renowned Computers/IT Hardware Manufacturing Company.

    • Cognizant

      Dec 2010 - now

      Service Desk, Client and Project Management. Global financial organizations. Resource management

      • Service Delivery Manager

        Dec 2010 - now

      • Associate Research Manager

        Dec 2010 - Mar 2022

  • Licenses & Certifications