Experience

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  Ey

  Feb 2013 - Sept 2013

  Intern

  I was intern at Ernst & Young Financial Business Advisors, member firm of the global network Ernst & Young LLP, since February to September, 2013.During my experience I had the chance to work for the Digital Transformation Solution MED Area, a cutting edge center of excellence for Digital Marketing, Social CRM and Social Enterprise (Enterprise 2.0). I had the opportunity to help Senior Managers and Senior Consultants setting up offerings for a wide range of customers in different industries (consumer products, temp agencies, telco's, fashion, etc.)I also had the opportunity to work for Ernst & Young Business School, member firm of the EY Network for Managerial training, supporting a Manager in preparing two tenders for the provision of Management Training services for European Union's agencies.I was involved in a IT-Advisory project of re-organization of the IT structure of a major firm in the Airport Management sector, supporting IT cost analysis ran by Senior Manager, Senior and Staff Consultant. Show less

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  Ey

  Jan 2014 - Apr 2020

  Member of the Automotive Practice (MED Area - Italy, Spain and Portugal) as Senior Consultant.I have experienced different Automotive projects on Dealer Network Change Management and Dealer Performance Improvement, Market Exploitation, Retail approach for Premium German OEMs, in two different Markets (Italy and Switzerland).In detail:- Premium German OEM (Italian NSC): Project Manager for Aftersales Performance Improvement project, regarding the Genuine Parts sold through the workshop channel. Accountable for the set-up, document preparation, planning of yhe whole project, developed on more than 30 Service Partners. Responsible of the activities held at more than 15 Dealers and coordination of three people involved in the project. - Premium German OEM (Italian NSC): Project Management, set-up, and delivery for the Aftersales Dept. of the NSC of a Premium German OEM, increasing the revenues of 17 selected Service Partner through the sales of Genuine Parts, Customer fidelization and Dealer process adaptation.Coordination of four people with different seniorities and experiences, responsible of consultancy activity for pilot Dealer. Quality assurance of the results.- Premium German OEM (Worldwide Project): Change Management project on the revision of the Dealerships' Business Model. Delivering coaching, training and consulting activities to Sales Executives, Management and Dealers' Staff in order to make them able to use new sales tools, infrastructure and to integrate new roles. More than 50 Dealers managed in Italy, with a total of more than 350 days of on-site training and coaching. 4 Dealers managed in Switzerland (Italian part)- Italian Dealer (Premium and Leading German OEM): Mapping, analysis and revision of operative process and procedures of the Dealership, redefining roles and responsibilites. Development of a set of KPI to monitor improvements, GAP analysis of the processes. Show less I worked for the Automotive practice MED (Italy, Spain and Portugal) as Consultant. Experience in several automotive projects on Dealers'​ Performance Improvement, DMS Rollout, Market exploitation and Retail approach for several OEM, mainly from Germany.In detail:- Premium German OEM (Worldwide Project): Change Management project on the revision of the Dealerships'​ Business Model. Delivering coaching, training and consulting activities to Sales Executives, Management and Dealers'​ Staff in order to make them able to use new sales tools, infrastructure and to integrate new roles. More than 30 Dealers managed, with a total of more than 100 days of on-site training and coaching.- Premium German Motorcycle OEM: Delivering training days on the "Customer Treatment" topics, followed by organizational consulting to make Dealerships to put in place the stated improvements. 10 Dealers followed.- Italian Dealer (Premium and Leading German OEM): Mapping, analysis and revision of operative process and procedures of the Dealership, redefining roles and responsibilites. Development of a set of KPI to monitor improvements.- Premium German OEM (Italian NSC prject):Supporting the activities of Senior Consultants in the roll-out of the new DMS in the network of Italian Dealerships.- Korean OEM (Pilot project): Supporting the activities of Senior Consultants and Managers in the development of a profitability analysis for 4 Pilot dealers in Italy, Brasil, Spain, Australia. Show less

  • Senior Consultant

    Jul 2016 - Apr 2020

  • Consultant

    Jan 2014 - Jul 2016
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  Yamaha motor europe n.v. filiale italia

  Apr 2020 - Apr 2021

  Dealer network development & business management specialist

  Member of the Dealer Development & New Business Dept. Analysis of the financial statements of Yamaha Italian Dealership network, creation of Business Management reports; Analysis and improvement of Sales and Aftersales processes, KPIs measurement and check of the qualitative standards defined by the OEM. Support to the process of new nominated Dealers, field activities at Dealerships, manage the relationship with external consultancy firms, daily collaboration with Sales and Aftersales Zone Managers for Dealer performance analysis. Show less

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  Volvo cars

  Apr 2021 - now

  Retailer district manager

  District Manager in charge of Sales & Aftersales commercial results of both Dealers and Autohorized Workshops.April '21 - September '21: Veneto, Friuli-Venezia Giulia, Toscana;September '21 - December '23: Veneto, Friuli-Venezia Giulia, Toscana, North Lombardia, North Emilia-Romagna;January '23 - April'23: Abruzzo, Puglia, Basilicata (ad interim);January'24 - : Piemonte, West Lombardia, Emilia-Romagna, Marche, Abruzzo.