Deep Enrich
Laurie Dwyer
Retail Manager
288 followers
Brampton, Ontario, Canada
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About me
Associate Manager - Marketplace Customer Service
Education
QC Design School
2010 - 2010Diploma International Staging & Redesign Professional
Sheridan College
1989 - 2001Office Management - Information Systems - Diploma Management Information Systems, GeneralSheridan College
2000 - 2001Certificate Office Technology Management - Word/ExcelSheridan College
1987 - 19881 Year Hotel and Restaurant Management
Experience
Jumbo Video
Jan 1989 - Jan 2001Retail Manager
Colony Ford Lincoln
Jan 2001 - Jan 2002Automotive Service Advisor
Canadian Tire
Jan 2003 - Jan 2006Automotive Service AdvisorAtlas Tire Wholesale Inc.
May 2006 - May 2019Manager of Client ServicesLAF Designs
May 2011 - Jan 2015Account Manager - Partner
Graphic Transportation Services
May 2019 - May 2020Customer Service Manager
Walmart Canada
May 2020 - Oct 2024Marketplace Customer Service Specialist
Walmart
Sept 2024 - nowAssociate Manager - Marketplace Customer Service
Licenses & Certifications
- View certificate
Donald Cooper - Owning Customers for Life
Donald CooperJan 2013
Yokohama - Y-Star Program
Yokohama Tire CorporationJan 2014
Pirelli Tire Leader Certificate
PirelliJan 2013
Bridgestone - ProCert - Tire Specialist
BridgestoneJan 2006- View certificate
Creating Great First Impressions
LinkedInMay 2020 
Fred Pryor - How to build and Improve Customer Service
Fred Pryor Seminars and CareerTrackMay 1992
Michelin Learning Institute
MichelinFeb 2016Bridgestone - Tires Sales Professional
BridgestoneJan 2012Bridgestone - Professional Phone Sales
BridgestoneJan 2013
Coaching, Supervising and Mentoring
Career Concepts.ca - The Professional Development CompanyMay 2015
Honors & Awards
- Awarded to Laurie DwyerMultiple Awards Jumbo Video Inc Best Staff Development 1995Customer Service Excellence 1996Highest Sales 1995,1996National Store of the Year 1995, 1996
Volunteer Experience
Volunteer - Kidney Dialysis Unit
Issued by William Osler Health System on Feb 2016Associated with Laurie Dwyer
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