Brian Ouko

Experience

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  Unitel Africa Group

  Jul 2019 - Sept 2019

  Network Technician

  − Collaborated with technicians to install and maintain various internet service systems, including WiMAX, Ceragon, Home Fiber, and LTE, for Safaricom clients.− Conducted thorough site surveys to assess signal strength, coverage, and network capacity, providing valuable insights for optimizing network performance and improving service quality.− Assisted in the configuration and alignment of network equipment consistent with industry standards.− Troubleshot network issues, employing diagnostic tools and techniques to promptly identify and resolve connectivity problems.− Assisted in the setup and maintenance of customer premises equipment (CPE).− Developed strong rapport with users, serving as a reliable point of contact for inquiries and support requests. Show less

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  Freelance

  Jan 2021 - Aug 2024

  Technical Writer - Blockchain, Crypto & FinTech

  - Researched, wrote, and edited 750+ in-depth articles on cryptocurrency and blockchain topics, including market analysis, blockchain developments, and legal aspects, contributing up to a 30% increase in website traffic.- Producing comprehensive reports on key projects such as Bitcoin, Ethereum, Solana, Avalanche, and major industry players including Binance and Grayscale.- Conducting thorough analysis of cryptocurrency regulations, stablecoins, decentralized exchanges, and blockchain security. - Implementing SEO strategies, improving search engine ranking and visibility of articles by 25%.- Collaborating remotely with editorial and technical teams, ensuring accurate and timely publication of content. Show less

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  Kenyatta National Hospital.

  Mar 2021 - May 2021

  Information Technology Technician

  − Collaborated closely with the hospital's IT team to integrate the PABX system seamlessly with existing infrastructure, improving communication efficiency.− Configured and managed the hospital's telephone management PABX system to serve a staff of over 2,000.− Resolved technical issues promptly, employing troubleshooting techniques to ensure smooth operation.− Streamlined communication channels by configuring call routing, enhancing accessibility and efficiency.− Created detailed documentation and SOPs for the PABX system, facilitating knowledge transfer and future maintenance.− Provided technical support and addressed user inquiries, ensuring minimal disruption to hospital operations. Show less

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  Biz Digital Kenya

  Feb 2022 - Apr 2022

  Frontend Developer

  − Implemented UI/UX designs into code, ensuring accurate visual representation of websites and adherence to design principles.− Worked on integrating frontend code with server-side technologies, APIs, and databases by collaborating with backend developers.− Maintained clear and organized code documentation and utilized version control systems for effective collaboration.− Engaged in continuous learning through self-study, online tutorials, and educational resources to expand knowledge and skills.− Participated in code reviews to provide and receive feedback on code quality and best practices.− Contributed to team projects, working alongside colleagues to deliver high-quality web solutions to clients. Show less

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  PwC Kenya

  Sept 2024 - now

  IT Risk Assurance Associate