Experience

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  W hotel doha

  Nov 2016 - Dec 2017

  Guest relations officer

  • Client liaison, managing guest relations and communications• Managing reservations and coordinating events• Resolving guest enquiries and providing relevant information• Supervising all front desk operations

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  Dacquoise bakery

  Jan 2018 - Jun 2023

  Baker / manager

  • Overseeing daily operations with meticulous attention to detail• Setting clear goals and expectations, providing relevant feedback and discipline as required• Creating a range of customised and personalised cakes, desserts and sweets for all occasions• Developing and marketing products and concepts• Keeping up to date on the latest baking trends, designs and techniques • Customer service and liaison, building strong working relationships and effective communication channels with key stakeholders, resolving complaints and enquiries• Reading and interpreting technical documentation• Adhering strictly to food safety and statutory regulations, service level agreements, quality standards, governance processes and compliance requirements Show less

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  Al asmakh real estate development company

  Jun 2018 - Jul 2023

  Sales executive

  Established successful referral network of brokers and customersProvided outstanding customer service, ensured a seamless experience for clients throughout the sales processEvalueted client requirements and budget to make personalised presentationBuilt relationships with clients to achieve sales goals and create new opportunitiesManage and report back on leads generatedLeasing officerPrepared and executed leases in accordance with property standarts and regulationsNegotiated leasing terms and completed agreementsManaged communication between property management and tenantsEngaged with clients to understand their needs and preferences to facilitate the property selection process Show less