Experience

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  Dhl express kenya

  May 2015 - Sept 2017

  Area sales manager

  Responsible for driving International shipment growth, market share, Strengthening Customer Loyalty and retention, and Creating a High Performing Commercial Organization to meet and exceed country revenue and profitability growth targets. Achieved this by;• Organizing and managing the sales team to achieve the set sales targets and KPIs• Coaching the sales team members during customer co-visits to drive high performance• Improve sales operations by reducing operating costs by implementing flexi hours• Increase revenues by formulating strategies for effectiveness and efficiency• Expand market share driving business volumes• Grow revenue • Enhance business processes by facilitating swift upgrade of Sales technologies,• Facilitating delivery sales campaigns/ projects on-time and within budget,• Building a strong workforce by conducting regular portfolio reviews Show less

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  Dhl express: ssa regional services (pty) ltd.

  Oct 2017 - now

  Regional customer manager ssa - technology sector

  Strategic Business Development;*Preparing and driving annual strategic business planning initiatives and process for technology sector supply chains.*Cross functional review of key projects and initiatives in SSA region.*Business review presentations to communicate achievements,growth opportunities,key leanings and recommendations to regional stakeholders.*Facilitate management and implementation of critical elements of annual strategic plans for MNC portfolio*Passion and tenacity for problem solving through marshaling necessary resources,creativity and innovation.*Develops insights on technology industry trends,market changes and growth opportunities in order to empower sales community.Financial management;*Collaborates with internal and external stakeholders to manage accounts payable procedures.*Ensures the financial well-being of the company from a contractual and customer profitability perspectives.*Tracks profitability to ensure pricing adjustment targets are met.People management;*Supports a high performance service culture team that nurtures and encourages service excellence, quality and a ‘can do’ mindset.*Works collaboratively with Countries and other DHL Business Units for cross-DHL coordination, and provides the support and closer linkage with CSI for CSI Coordinated accounts.*Supports the development of a highly skilled customer team, through indirect/direct training during country business travels. Show less

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  Dhl customer solutions & innovation

  Mar 2024 - now

  Commercial program manager