Experience

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  Primary care development corporation

  Feb 2013 - May 2013

  Development & communications intern

  - Research, planning and preparation for high-level development and policy events- Prepare development and communications materials for meetings- Data entry and management in Salesforce database- Editing content for website, press releases, proposals and marketing materials

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  Hofstra university

  May 2013 - Aug 2013

  Graduate assistant

  - Assisted in developing and organizing events/ programs for undergraduate and foreign exchange business students.- Collected and organized data for graduate and undergraduate programs- Designed and edited flyers, pamphlets and questionnaires used to instruct and advertise to students- Worked closely with Deans, administrative staff and professors in order to further Hofstra's impact on students and the community

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  Singlepoint care network, llc

  Feb 2014 - May 2014

  Managed care operations intern

  - Interview and collect data from internal and external staff- Research and analyze procedures in order to identify gaps in current skill sets- Catalog key reference materials on network drive- Develop training guides and assist in training delivery

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  Nyc health + hospitals

  Aug 2014 - now

  In addition to previous responsibilities as an analyst:- Manage and build for Confidentiality, Scanning and Deficiency Tracking, enterprise wide, based on the policies of the organization and the needs for outstanding patient care- Create and present options for Confidentiality and “Break the Glass” functionality within Epic to both application teams and higher level stakeholders in order to advance knowledge for compliance and aide in decision making- Support end users from all departments using Remedy and Bombgar applications after Epic system went live; Troubleshooting, updating build and aiding in training- Plan , organize, lead and facilitate a variety of work group meetings in order to gather relevant information for further updates and build Show less In addition to previously assigned duties as a Jr analyst:- Analyze and document business requirements and processes; communicate requirements to technical personnel through the construction of basic conceptual data, process models and flowcharts, and technical specifications.- Plan, organize, facilitate, and lead meetings and workgroups as well as oversee and execute follow-up activities.- Ensure software development team accounts for all defined requirements in coordination with quality assurance team. Ensure that all quality standards comply with internal policies and industry standards.- Document changes to baseline requirements through standard change control process. Document software test plans, technical requirements, release notes, user and training guidelines and other materials.- Plan, coordinate, and support unit acceptance testing and subsequent deployments in coordination with other team leaders.- Perform end user and application support functions including problem solving and resolution of application function defects. Provide systems and application training. Show less - Interview end users, stakeholders, and project sponsors in order to assess business and clinical needs; create business, functional and technical requirements documents based on captured data and in accordance with departmental protocol/standards.- Convert information gathered into details including data sources, data and user types, reporting needs, and administrative system needs.- Provide project management team with identified risks, concerns, and ambiguities discovered during the gathering of requirements; assist team in developing solutions.- Partner with project managers to complete requirements documentation in accordance with project schedule.- Develop and execute project presentations.- Participate in special projects as required. Show less

  • Assistant Director | Program Manager, Laboratory Information Systems Support

    Aug 2024 - now

  • Project Manager

    Apr 2021 - Aug 2024

  • Clinical Business Analyst II

    Jun 2017 - Apr 2021

  • Clinical Business Analyst I

    Oct 2015 - Jun 2017

  • Jr Clinical Business Analyst

    Aug 2014 - Oct 2015
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  We network services llc

  Jan 2017 - now

  Co-founder

  Provide professional training, presentations and workshops to improve skills in networking, team building and overall personal improvement.