Experience

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  Joy impex

  Feb 2007 - Aug 2015

  Senior export executive

  • Providing expert guidance to the clients on Foreign Trade Policy and Procedures• Verification of Exports and Imports Documentation• Auditing Export - Import data of companies by regular visits• Post licensing application for Exports and Imports• Preparing online applications for available benefits from DGFT office• Monitoring the licenses with preparation of closure applications• Maintaining proper record of files and documents

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  Countdown supermarkets

  May 2017 - May 2019

   Responsible for management and operation  Leading, recruiting, training, supervising and developing team within area of responsibility  Assist the Long Life Manager (day) with merchandising and ordering of stock to company specified guidelines and budgets.  Increased team productivity by implementing streamlined processes and effective communication strategies.  Achieved departmental goals by developing and executing strategic plans and performance metrics.  Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.  Accomplished multiple tasks within established timeframes. Show less

  • Long Life Manager (Nights)

    Nov 2018 - May 2019

  • Longlife Supervisor

    May 2017 - Nov 2018
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  New world nz

  Mar 2019 - Mar 2024

   Increased customer satisfaction by implementing efficient inventory management and product rotation systems.  Streamlined store operations for more effective staff scheduling and task allocation.  Reduced employee turnover with effective training programs and supportive management practices.  Implemented loss prevention strategies, resulting in reduced shrinkage rates.  Scheduled employees for shifts, taking into account customer traffic and employee strengths.  Assisted in recruiting, hiring and training of team members.  Complete and document performance management discussions with all team members.  Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness. Show less  Ensure overall operational excellence is achieved for the Online shopping department  Manage, train and support the online team ensuring that best practise policies and operational measures are followed at all times, always leading by example  Effectively plan, monitor and prioritise work progress from the start of picking order life cycle to completion of order  Review department, wage and shrinkage reports to set, manage and drive KPIs and targets with the online team to achieve desired results Manage roster and wage percentage in conjunction with owner operator  Effectively resolve all customer related complaints and enquiries when able to and escalate issues to management and/or FSNI online operations team.  Building positive relationship with both internal and external customers  Contribute to continual improvements and initiatives to help improve the overall quality of the online shopping experience Show less  Improved store efficiency by overseeing daily operations, inventory management, and employee scheduling.  Streamlined workflow processes for increased productivity, implementing new systems and procedures.  Managed a diverse team of employees to ensure effective collaboration and high-quality work output.  Developed staff skills through comprehensive training programs and ongoing performance evaluations.  Spearheaded seasonal campaigns that capitalized on market trends, leading to significant increases in merchandise turnover rates.  Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.  Performed key tasks to promote inviting grocery store appearance. Show less  Enhanced store efficiency by implementing effective inventory management systems and procedures.  Managed staff scheduling, ensuring optimal coverage during peak hours and reducing labor costs.  Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.  Improved customer satisfaction by addressing concerns promptly and providing exceptional service.  Monitored product quality on shelves daily, removing expired or damaged items for proper disposal or return to suppliers when applicable.  Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.  Maintained focus during busy times and delegated tasks to employees to keep business running smoothly. Show less

  • Grocery Manager

    Jan 2024 - Mar 2024

  • Online Manager

    Oct 2022 - Jan 2024

  • Grocery Assistant Manager with Duty Manager Responsibilites

    Mar 2021 - Oct 2022

  • Grocery Supervisor

    Mar 2019 - Mar 2021