Muhammad Fatoni

Experience

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  PT Prima Anugerah Perkasa

  Jun 2012 - Aug 2012

  Trainer

  - In this opportunity I am a trainer- Topics that I taught were school management and government aid funds (Dana BOS) software- The participants were teachers and school administrators around West Java. I visited Tasikmalaya, Cirebon, Kuningan and Indramayu- I got many experiences such as public speaking, teaching skills, as well as school management insights from the information systems I teach

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  Central Bank of Indonesia

  May 2014 - Jul 2014

  Intern

  - In this opportunity I am an intern- My projects are designing UI/UX improvements and additional functionality of the Blacklist information system- I got many experiences in communication skills with business users, requirements gathering, gap analysis, and application functionality design

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  Institut Teknologi Bandung

  Aug 2014 - Aug 2015

  Researcher

  - In this opportunity I am a researcher in e-commerce at Blackberry Innovation Center (BBIC) Lab- The e-commerce field at BBIC focuses on digitizing community commerce life, especially in Bandung, West Java- My role as a resarcher were collecting data, reading target market trends, making analysis reports, and proposing digital products that are suitable for the market

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  Telekomunikasi Indonesia

  Nov 2015 - Jul 2023

  Application Architect

  - In this opportunity I am an IT Application Architect- My role is to bridge between business needs and IT-based solutions to address themWhile at Telkom Indonesia, I have been involved in several projects as follows:- Modernization of CRM information systems for the B2B market segment: I was involved in defining modernization needs, application design, development monitoring, and implementation review- Modernization of CRM information systems for the Retail segment: even though it's still about CRM, the retail segment is very different from B2B so I got different experiences- IFRS15 and B2B Capability Enablement Initiatives: right after CRM modernization was completed, Telkom Indonesia implemented IFRS15 as well as changes in system capabilities for some business processes. In this activity I was again involved from the analysis phase to solution design- Daily IT Requirement Analyst: between big projects, in daily basis I play a role in analyze business requirements and formulating IT-based solutions Show less

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  Telkomsel

  Jul 2023 - now

  Customer Relationship Management Developer

  Design and execute CRM information systems development