Dan Stefan

Experience

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  BrandsOn Marketing

  Jun 2002 - Jul 2006

  Team Leader

  - Team lead on 30 people in marketing and sampling activites;- Allocating , driving and following that all tasks given to staff are done on time and to the required high standards;- Coordinate a team of 30 persons during sampling campaigns for the biggest customers of the business; - Organize tasks and workload to assure high performance; - Monitor the team's performance and suggest improvements;

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  Porsche Romania

  Aug 2006 - Nov 2007

  Customer Care owner / Volkswagen Delivery Assistant

  - Fostered and led the Customer Care strategy and succesully implemented it within 4 dealerships, company CSS survey owner;- Audit compliance department responsible and marketing activities support;- Sales leads generator and building sustainable relationships where necessary;- Setting up strategy and objectives for Customer Satisfaction; - Monthly reporting of the Customer Satisfaction Survey results; - Responsible for fulfilling the objectives of Customer Satisfaction and the CS KPI's discussed with the management;- Builout and implementation of Customer Satisfaction strategy within company's departments;- Sales and deliveries reporting; - Developed specific documents, procedures, work instructions, tasks, department, job descriptions; - Ensuring audit compliance of the department - owner of process and measure plan implementation; - Marketing activities support; - Staff training tracking; - Showroom and phone clients acquisition and redirecting to sales personnel; - Tracking, centralization and coordination of administrative problems that arise in the department; - Setting strategy for stock cars (100-150 cars average); - Point of contact with the importer for the stock; - Strategy and objectives responsible for promotional prices to the sales manager; - Maintaining the showroom as per the corporate requirements; Show less

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  Porsche Inter Auto Romania

  Dec 2007 - Jul 2016

  - Owned and led the national sales strategy - Awarded Biggest sales increase in PCEE region in 2015 (23% increase, 49% vs 2014);- Succesfully evolved the sales team - Best Porsche Inter Auto Sales Team in 2016 (24% increase vs prior year);- Piloted the country wide sales strategy, business planning and very effective business development;- Provided strong dealer and sales leadership, succesfull team management, recruited and trained high-performing teams;- Cultivated strong negotiation techniques in relationship with external and internal partners;- Gainfully implemented CRM and CS strategies, Porsche Business Excelence program implementation, with a 40% CS satisfactionincrease vs prior years;- Proudly co-developed the brand marketing strategy and events, product launches, RoadShows;- Thrivingly optimised the KPYs to drive high performance for qualitative and quantitative goals;- Effectively communicated the value proposition through different channels, trainings and presentations to different key stakeholders;- Successfully trained and constructed the sales team associates in prodcuts, selling techniques and company procedures;- Optimize KPIs (monitor days on stock, correlate provision/accrual with level of discount and selling priority, cross check for maintenance, price lists and showroom car preparations) for cars on stock; - Yearly income sales budgeting (income forecast taking into consideration the model mix, list prices, average discounts and market trends); Yearly investments forecast based on number of sales, expenses and department needs required to achieve sales quantity and quality targets; Yearly personnel costs forecast; - Audit owner - tracked KPIs: car dossiers, car stock procedures and maintenance, CI Porsche standards fulfilled, financial procedures, payment completeness, discounts authorization, Test Drive car forms, sales team bonus documentation, company procedures compliance monitoring; Show less - Awarded 4th place worldwide and 1st place national at 'VW Retail Qualification World Championship';- 1st place national Volume Sales Contest, 25% increase in sales in 2012 and 2013;- Company responsible sales procedures owner, succesfully implemented quality sales procedures in 4 dealerships;- Built, managed and expanded solid and trusting relationship between major key clients and company;- Developed short and long term strategic sales plans and new markets potential;- Maximized the collaboration with the sales team to maximize profit by up-selling or cross-selling;- Established and supervized internal and external budgets with company and customers;- Develop and implement short and long range sales department goals, objectives, policies, and operating procedures; - Strategy development and new market potential assessment; - Customer satisfaction management; - Support for sales manager in establishing the sales strategy, team tasks and targets, support in meeting reports and presentations; - Procedures responsible owner and implementation within all company sales teams; - Back up with full responsibility for the Sales Manager, meetings participation, authority to represent the company in contracts, etc. - Assures the optimal coverage of the market to achieve the sales target and after sales services target, as well as the satisfaction of the customers; - Sales team bonus computation and forecast, regular review and update of used methodology to incorporate the latest market trends (for being market attractive); - Governance of weekly sales meetings to check in objectives; - Competition analysis and updated info of competition based on reports and importer discussions, to develop alternative sales and buy-back concepts for sales team; - Sales negotiation process implemented into customer discussions; Show less

  • Porsche Sales Manager / Deputy Executive Manager

    Jan 2014 - Jul 2016

  • Key Account Manager / Deputy Sales Manager

    Jan 2012 - Dec 2013

  • Sales Specialist / Sales Consultant

    Dec 2007 - Dec 2011
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  Movado Group Europe and Middle East

  Sept 2019 - Nov 2020

  Sales Manager Europe & Africa

  - Successfully developed the sales strategy and had full comercial lead of sales in designated teritories, including new markets openings;- Planned, executed and oversaw the marketing strategy of the brand;- Business planning, development and fostering to drive high gains in revenue, market share and profit performance;- Effectively led the creation and monitoring of the sales initiatives to generate increased achievements and revenue;- Piloted the achievement of sales objectives by forecasting and generating annual sales quotas for regions and territories and projecting expected sales volumes and profit for existing and new products;- Cultivated excellent relationships with new prospects and existing cutomers;- Communicated and embeded the strategic sales vision and effectively trained the sales personell; Show less

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  Swatch Ltd.

  Mar 2022 - now

  Global Marketplace Manager

  - Establish and propose marketplace strategy through assortment, online marketing, merchandising brand maintenance;- Consult and collaborate on strategic leadership and guidance of marketplace, online wholesale and e-retailer strategies with company management;- Responsible for developing and communicating best practices to maximize sales, grow market share, improve customer experience and brand perception across all marketplaces and wholesale digital channels;- Work closely with all stakeholders at HQ and in the markets to identify & validate newonline sales partner opportunities;- Collaborate closely with markets, HQ marketing and sales planning and other areas of the company to execute existing and develop new marketplace initiatives and opportunities designed to meet and exceed customer needs and Marketplace revenue goals;• Analyze operational and tactical information against defined KPIs, develop conclusions, communicate recommendations and work effectively with markets;• Report on worldwide marketplace metrics;• Create and manage marketplace initiative roadmap;• Monitor online brand presence on various platforms by using monitoring tools, initiate actions by collaborating with legal, sales, markets and management to ensure a correct brand presence; Show less