Surat Das

Experience

• 

  Infosys

  Dec 2003 - Apr 2005

  Software Engineer

  * Completed basic Software Developer training in topics like C, RDBMS, SDLC, Coding Best Practices, Testing methodologies etc. * Completed technical training in Mainframe technologies like COBOL, JCL, CICS, DB2, VSAM.* Performed manual End-to-end testing of a telecom frontend application, logged and categorized defects.* Performed bug fixes and worked on research tickets in a Telecom Order entry system with IMS-DC frontend and DB2 backend.

• 

  IBM

  Apr 2005 - Jun 2008

  Senior Systems Engineer

  * Completed knowledge transfer from application SMEs remotely (with SMEs in US and our team in India) and created application knowledge artifacts.* Started productive work as team member and as individual contributor within planned timeframe.* Worked on various projects for enhancing and maintaining the application with VB frontend and Mainframe backend.* Developed new online CICS application and provided production incidence resolution support for COBOL DB2 application.* Trained new team members, drove large enhancement projects, participated in quality control and assurance efforts.* Completed IBM certification on DB2 Application Developer. Show less

• 

  Wipro

  Jul 2008 - Jun 2009

  Technical Lead

  * Led a four-member team to support enhancements of a French FMCG retail company.* Provided support and fixes to application with mainframe backend, Java frontend and SOAP webservice. * Created test data setups for user acceptance testing, performed system testing and walked through results with application owners/users.* Created ad-hoc reports using easytrieve to fulfil user requests.

• 

  Cognizant

  Nov 2009 - Sept 2020

  * As Technical Manager was responsible for implementing Payment Schemes Compliance Mandates on the Acquirer processor backend settlement applications. * As SME collaborated with business owners and users to develop technical requirements for improving system and revenue generating projects.* Estimated change requests, created forecasts, planned capacity and resource loading to run projects smoothly.* Planned and executed user acceptance testing and change release testing.* Worked on changes to improve system performance and identified process improvement areas.* Completed IBM certification on Data Analytics using Python. Show less * Played Technical lead role for a back-end transaction log processing and billing application.* Executed multiple projects while performing activities in all phases of software development including research for developing requirements.* Worked with Quality center of excellence to plan audits and enforce controls to maintain SLAs and improve KPIs.* Worked on a project to create batch application monitoring using Splunk dashboards to proactively alert operations and provide real time status. Show less

  • Manager - Projects

    Oct 2019 - Sept 2020

  • Senior Associate - Projects

    Nov 2011 - Oct 2019

  • Associate - Projects

    Nov 2009 - Oct 2011
• 

  Fiserv

  Sept 2020 - Jun 2022

  Software Development Manager

  * Worked on Debit card billing consolidation program to retire Legacy rate management process and migrate to Java based billing maintenance.* Led implementation of Agile development methodology using Jira and Kanban dashboards.* Developed requirements for automating a manual reporting process on Mainframe and executed implementation of the automation which involved dot net technologies.* Groomed onshore leads and built an efficient offshore team to support development and maintenance of billing applications.* Performed Disaster Recovery manager role in enterprise-wide DR exercise. Show less

• 

  Tata Consultancy Services

  Jun 2022 - now

  Associate Consultant

  * Completed Business Analyst certification from Linkedin.* Completed AWS Certified Cloud Practitioner.