Kristen Ervin

Experience

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  Macy’s

  Nov 2005 - Oct 2008

  Sales Associate

  -Trained 10+ new sales associates and provided continuing guidance during training period-Coordinated sales floor redesigns and product placement-Maintained customer satisfaction and assisted with any questions-Processed customer transactions

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  Lewis University: Meetings, Events, and Conferences

  Dec 2008 - Apr 2009

  Intern

  -Created promotional portfolios to assist guests with finding a venue for their event.-Supervised and assisted in the planning and promotion of various events held on campus including major events hosted by the president of the university, weddings, speaker presentations, alumni events, campus fundraisers, community outreach, awards banquets, and athletic tournaments-Charged with overseeing student staff members during events

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  Massage Envy

  Dec 2008 - Dec 2009

  Supervisor/ Sales Associate

  -Assisted manager with supervision of staff, opening and closing the clinic and taking care of customer issues-Strengthened membership sales through promotion and marketing of the company’s wellness program-Educated new and prospective clients about membership programs while encouraging purchase of various products- Generated marketing ideas to attract new business -Handled customer relations through phone and in-store consultations

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  Dupage Medical Group

  Dec 2009 - Jan 2013

  Patient Care Coordinator

  -Performed a high volume of outreach calls to patients recently discharged from Edward Hospital, Good Samaritan Hospital and Central DuPage Hospital -Acted as a liaison between patient and physician to ensure a successful transition home -Scheduled any necessary patient appointments with primary care doctor and all specialists-Answered incoming patient inquiries regarding preventive services and directed them appropriately-Assisted in the planning and set-up of quarterly physician dinner meetings and other events Show less

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  Advocate Health Care

  Feb 2013 - Dec 2016

  -Assist staffing consultant with coordinating onsite interviews, collecting credentials, applications, running PSV, generating finger print requests for IDPH registry.-Partner with HR direct and leadership team to ensure a smooth and successful onboarding experience for new hires.-Act as a point of contact for new hires throughout onboarding process and orientation.-Make all preparations for new associate orientation -Logistics planning for several events, fairs, and associate appreciation events held on campus-Conduct 45 day check-in interviews with new hires to identify red flags in order to decrease first year turnover. -Compile and analyze 30/90 day performance review data and manager compliance rate to share with the executive team. -Run various reports for several departments throughout the hospital-Serve on Behaviors of Excellence and Good Health for Good Life committee -Execute a high volume of administrative and customer service tasks on a daily basis Show less

  • Recruiter/ Talent Acquisition Specialist

    Nov 2014 - Dec 2016

  • Human Resources Coordinator

    Feb 2013 - Nov 2014
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  Franciscan Health

  Feb 2018 - Oct 2020

  Human Resources Specialist II

  -Acts as point of contact for new hires and transfers throughout onboarding process and general orientation-Completes all onboarding tasks for new hire-Partners with education department to arrange general and clinical orientation assignments-Completes internal status changes -Manages files according to HFAP standards-Provides assistance at job fairs-Runs weekly reports for security department