Piyumi Sewwandi

Experience

• 

  Bank of Ceylon

  Dec 2016 - May 2017

  Intern

  Contributed to the daily operations of the personal banking department, supporting over 100 customer transactions per day and gaining firsthand experience in banking processes and customer service. Cooperated with team members to improve operational efficiency by 15%, leading to a 10% increase in customer satisfaction scores, highlighting teamwork and process improvement skills. Managed 50+ customer inquiries and transactions daily, keeping a 98% client satisfaction rate and ensuring strict adherence to banking regulations. Show less

• 

  Lyceum International School

  Aug 2017 - May 2018

  Educational Program Coordinator

  Regularly assessed student performance through assignments, projects, and examinations, providing constructive feedback and personalized support to ensure academic growth. Collaborated with colleagues to share best practices and continuously improve teaching strategies, contributing to a dynamic and supportive educational environment

• 

  Gateway College Sri Lanka

  Jun 2018 - Jun 2021

  Managed and organized educational programs for over 200 students annually, ensuring adherence to curriculum standards.Achieved outstanding results by driving 90% of students to perform above expectations and implementing targeted strategies that improved performance by 30% among those needing additional support.Awarded Microsoft Innovative Education (MIE) Expert recognition for integrating digital technology into educational activities, demonstrating adaptability and innovation.Led and managed multiple clubs and societies, enhancing extracurricular engagement and providing opportunities for leadership and teamwork development. Show less

  • Educational Program Coordinator

    Jun 2018 - Jun 2021

  • Secondary School Teacher

    Jun 2018 - Jan 2021
• 

  Self-employed

  Jun 2021 - Aug 2022

  Private Tutor

  Developed tailored lesson plans and materials for individual students, focusing on subjects like Accounting, Economics and Business to meet their unique learning needs and goals.Managed relationships with students and parents, ensuring clear communication of progress and goals. Provided regular updates and feedback, leading to increased satisfaction and retention.Successfully balanced the schedules of multiple students, demonstrating strong organizational and time management skills.

• 

  Asian International School Colombo

  Aug 2022 - May 2024

  Educational Program Coordinator

  Managed educational programs for over 100 students, improving overall performance by 15% through effective planning and organizational skills.Organized and led multiple engagement activities, such as business clubs and workshops, increasing participation by 25%.Supported budget preparation and fund allocation, reducing unnecessary expenses by 5%.Reviewed and assessed numerous assignments, providing detailed feedback that improved performance by 20%.Developed and implemented over 50 detailed plans, improving comprehension of complex topics and increasing pass rates by 10%. Show less