Bruno Mendes Cruz.

Bruno Mendes Cruz.

SAC Consultant.

Followers of Bruno Mendes Cruz.209 followers
location of Bruno Mendes Cruz.São Paulo, São Paulo, Brazil

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  • Timeline

  • About me

    Sr. Support Engineer; Sr. Support Analyst; Coordinator; Technical Leader.

  • Education

    • KA SOLUTION

      2013 - 2013
      SAP ABAP
    • KA SOLUTION

      2009 - 2009
      MCDST - Microsoft Certified Desktop Support Technical
    • Universidade Anhembi Morumbi

      2020 - 2022
      University graduate
    • Univesp Oficial

      2020 - 2024
      Engineering Graduation (Distance Learning)
  • Experience

    • Coca-Cola FEMSA

      Dec 2004 - Dec 2005
      SAC Consultant.
    • Oi / Velox

      Nov 2005 - Jul 2006
      Techical Support.
    • Sylera Networks.

      Apr 2007 - Aug 2007
      Trilingual Support Analist (1st / 2nd level).
    • G&S Tecnologia e Conectividade Ltda

      Sept 2007 - Aug 2008
      Trilingual Support Analist (1st / 2nd level).
    • Getronics Latam

      Nov 2008 - Jun 2009
      Microsoft Analyst / PMO.
    • Stefanini (BAYER)

      Oct 2009 - Dec 2009
      Microsoft Support Analyst (Bilingual).
    • Computti

      Mar 2010 - Jul 2010
      Bilingual Support Analist.
    • CPM Braxis Capgemini

      Aug 2010 - Jan 2011
      Bilingual Support Analist.
    • Rhealeza Informática

      Jun 2011 - Nov 2012
      • Field Support Technical, Sr.

        Nov 2011 - Nov 2012
      • Support Technician, Jr.

        Jun 2011 - Nov 2011
    • Asyst, uma marca Algar Tech

      Nov 2012 - Jul 2013
      Bilingual Analyst and Field Leader (2nd level).
    • Getronics Latam

      Nov 2013 - May 2014
      IT Team Leader
    • Stefanini

      Jul 2014 - Oct 2014
      Service Desk Coordinator.
    • Marsh & McLennan Companies, Inc.

      Nov 2014 - Dec 2016
      IT Analyst.
    • Tech Mahindra - Brasil

      Oct 2017 - Jan 2019
      Bilingual Analist pl (2nd level), SPOC, Tech Trainer.
    • Algar Tech

      Mar 2020 - Nov 2020
      Field Analyst
    • ICON Solutions do Brasil

      Nov 2020 - Jan 2021
      Field Analyst
    • Atos IT Solutions and Services A/S

      Sept 2021 - Jun 2023
      • Technical Leader; 2nd line Support Engineer

        Feb 2022 - Jun 2023
      • 2nd line Support Engineer

        Sept 2021 - Feb 2022
    • DocuSign

      Jul 2023 - now
      Technical Suppor Engineer
  • Licenses & Certifications

    • Lei Geral de Proteção de Dados - LGPD

      Grupo Algar
      Oct 2020
    • Como Aproveitar ao Máximo o LinkedIn

      LinkedIn
      Oct 2020
      View certificate certificate
    • Lifelong Learning

      CertiProf
      Apr 2021
      View certificate certificate
    • Survey Contributor of The Agile Adoption Report 2021

      CertiProf
      May 2021
      View certificate certificate