Deep Enrich
Bruno Mendes Cruz.
SAC Consultant.
209 followers
São Paulo, São Paulo, Brazil
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About me
Sr. Support Engineer; Sr. Support Analyst; Coordinator; Technical Leader.
Education
KA SOLUTION
2013 - 2013SAP ABAPKA SOLUTION
2009 - 2009MCDST - Microsoft Certified Desktop Support Technical
Universidade Anhembi Morumbi
2020 - 2022University graduate
Univesp Oficial
2020 - 2024Engineering Graduation (Distance Learning)
Experience
Coca-Cola FEMSA
Dec 2004 - Dec 2005SAC Consultant.
Oi / Velox
Nov 2005 - Jul 2006Techical Support.
Sylera Networks.
Apr 2007 - Aug 2007Trilingual Support Analist (1st / 2nd level).G&S Tecnologia e Conectividade Ltda
Sept 2007 - Aug 2008Trilingual Support Analist (1st / 2nd level).
Getronics Latam
Nov 2008 - Jun 2009Microsoft Analyst / PMO..webp)
Stefanini (BAYER)
Oct 2009 - Dec 2009Microsoft Support Analyst (Bilingual).Computti
Mar 2010 - Jul 2010Bilingual Support Analist.
CPM Braxis Capgemini
Aug 2010 - Jan 2011Bilingual Support Analist.
Rhealeza Informática
Jun 2011 - Nov 2012Field Support Technical, Sr.
Nov 2011 - Nov 2012Support Technician, Jr.
Jun 2011 - Nov 2011
Asyst, uma marca Algar Tech
Nov 2012 - Jul 2013Bilingual Analyst and Field Leader (2nd level).Getronics Latam
Nov 2013 - May 2014IT Team Leader
Stefanini
Jul 2014 - Oct 2014Service Desk Coordinator.
Marsh & McLennan Companies, Inc.
Nov 2014 - Dec 2016IT Analyst.
Tech Mahindra - Brasil
Oct 2017 - Jan 2019Bilingual Analist pl (2nd level), SPOC, Tech Trainer.
Algar Tech
Mar 2020 - Nov 2020Field Analyst
ICON Solutions do Brasil
Nov 2020 - Jan 2021Field Analyst
Atos IT Solutions and Services A/S
Sept 2021 - Jun 2023Technical Leader; 2nd line Support Engineer
Feb 2022 - Jun 20232nd line Support Engineer
Sept 2021 - Feb 2022
DocuSign
Jul 2023 - nowTechnical Suppor Engineer
Licenses & Certifications
Lei Geral de Proteção de Dados - LGPD
Grupo AlgarOct 2020- View certificate
Como Aproveitar ao Máximo o LinkedIn
LinkedInOct 2020
- View certificate
Lifelong Learning
CertiProfApr 2021 - View certificate
Survey Contributor of The Agile Adoption Report 2021
CertiProfMay 2021
Languages
- inInglês
- esEspanhol
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