Dofan Nigara, S.M, AAPAI

Experience

• 

  PT. Bess Central Insurance

  Sept 2012 - Feb 2019

  - Handling claim Property, Marine Cargo, Heavy Equipment, Machinery Breakdown, Personal Accident, Public Liability, Contractor All Risk etc- Validating documents, registering claims, spreading preliminary loss advice (PLA) to The Reinsurer, monitoring claims and adjusting claims- Make a summary report claims and letter of discharge- Settled claims and spreading definite loss advice (DLA) to The Reinsurer- Giving claim documents to be paid to finance division - Handling claims in middle region (Cirebon, Bandung, Semarang, Solo, Jogja, Purwokerto)- Validating documents, registering and adjusting claims- Settled claim of middle region - Make a report claim of middle region (weekly, monthly and annual)- Handling recovery claim to The Reinsurer- Make a borderaux claim in every month to report recovery auto facultative to The Reinsurer- Crosscheck with finance division for reckvery claim from The Reinsurer

  • Staff Claim Non MV

    Mar 2018 - Feb 2019

  • Staff Claim MV

    Jan 2014 - Feb 2018

  • Marketing Broker

    Sept 2012 - Dec 2013
• 

  PT. KB Insurance Indonesia

  Mar 2019 - Aug 2019

  Head Of Unit Administration & Frontdesk

  - Monitoring claim reports- Ensure all claim reports are registered and well received for issuing work order letter- Monitoring the progress of claim until the claims is completed- Report the progress of claims to the insured- Handling complain- Make weekly reports of obstacles of survey claim and issuance work order letter- Make weekly reports of service level agreement run properly- Monitoring claim payment acceptance and recovery claim

• 

  PT. Asuransi Purna Artanugraha

  Aug 2019 - Oct 2021

  Senior Staff Claim Non Marine
• 

  PT. Asuransi Candi Utama

  Oct 2021 - Mar 2022

  Senior Staff Claim Non MV
• 

  PT. Tugu Insurance Broker

  Mar 2022 - now

  Claim Assistant Manager