Jordan Rocha

Experience

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  Law Offices of William C. Hahesy

  Feb 2011 - May 2012

  Legal Office Assistant

  - Effectively managed high-volume workload of various assignments and improved the organization of both paper and digital files.- Responsible for ordering office supplies and maintaining the office.- Answered the phone, responded to emails, and scheduled appointments- Supported Senior Attorneys with any daily administrative duties as required, prepared various legal documents, and communicated with clients.

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  DoubleTree by Hilton

  Aug 2012 - Mar 2013

  Front Desk Agent

  - Greeted guests and responded to guest inquiries, requests, and issues in a timely, personable, and efficient manner to resolve guest concerns.- Implemented surveys and converted data into excel sheets and presentations for management.- Liaised with housekeeping staff to ensure all rooms were clean and ready to accommodate new guest arrivals.- Answered phone calls, handled bookings and handled special requests from guests.- Used time efficiently and effectively to manage priorities, tasks and responsibilities. Show less

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  In-Home Support Services

  May 2014 - May 2021

  Home Care Provider

  - Effectively communicated and coordinated with various healthcare providers, hospitals, and pharmacies on behalf of the client in a timely manner.- Scheduled and accompanied client to medical appointments.- Administered, maintained, and organized numerous medications as instructed.- Responded appropriately to physical, emotional, and developmental needs of client.

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  EXp Realty, LLC

  Nov 2021 - now

  Real Estate Agent
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  Brand Vessel, Inc.

  Jun 2022 - now

  Client Services Project Coordinator