Julie Patel

Experience

• 

  Pearle Vision

  Jan 2021 - Jan 2022

  Lead Technician

  •Advanced Diagnostic Testing: Operate and troubleshoot advanced diagnostic technologies, including OCT (Optical Coherence Tomography), fundus cameras, and corneal topographers, to assist in detailed eye health assessments.•Electronic Health Records (EHR): Utilize and maintain EHR systems to accurately input, update, and manage patient data, ensuring seamless integration with diagnostic results and treatment plans.•Technology Integration: Implement and manage new optical technologies and software updates to enhance diagnostic accuracy and improve office efficiency.•Visual Field Testing: Conduct visual field tests using automated perimeter machines, interpreting results to aid in the diagnosis of conditions such as glaucoma and neurological disorders.•Contact Lens Technology: Fit and evaluate specialized contact lenses using digital measurement tools and corneal topography systems, ensuring precise adjustments and optimal patient comfort.•Imaging Systems: Operate and interpret results from retinal imaging systems, such as fluorescein angiography and fundus photography, to assist in diagnosing retinal diseases and conditions.•Patient Data Management: Efficiently manage and analyze patient data using practice management software to track appointments, billing, and patient follow-ups.•Tech Troubleshooting: Diagnose and resolve technical issues with optical equipment and software, ensuring minimal downtime and maintaining high standards of patient care.•Training and Support: Train and support staff in the use of new optical technology and software applications, promoting a collaborative and knowledgeable team environment. Show less

• 

  Open My Network

  Jan 2022 - Jan 2023

  Intern

  •Assisted in configuring and troubleshooting network hardware, including routers, switches, and firewalls.•Monitored network performance and analyzed traffic patterns to identify and resolve potential issues•Supported network security initiatives by implementing and testing security measures and protocols.•Collaborated with senior network engineers to design and optimize network infrastructure for improved performance.•Participated in network maintenance tasks, including updates, patches, and backups.•Documented network configurations, changes, and troubleshooting procedures to ensure accurate records.•Conducted network assessments to evaluate current systems and recommend improvements.•Provided technical support and guidance to end-users regarding network connectivity and performance issues.•Gained hands-on experience with network management tools and software for monitoring and analysis. Show less

• 

  SHI International Corp.

  Jan 2024 - Jan 2024

  Inside Sales Account Executive

  •Developed and executed sales strategies for advanced hardware and software solutions, targeting businesses and clients with tailored technological needs.•Monitored industry advancements and emerging technologies to effectively position the company’s products and maintain a competitive edge.•Conducted comprehensive market research to identify and target new sales opportunities, achieving a growth in the customer base.•Utilized CRM software to track sales activities, manage leads, and analyze performance metrics, leading to more streamlined processes and increased sales efficiency.•Created and delivered tailored sales presentations and product demonstrations to prospective clients, successfully converting of leads into sales.•Negotiated contracts and pricing with clients to close deals while ensuring alignment with company policies and profit margins.•Collaborated with cross-functional teams, including marketing and customer support, to address client needs and improve overall service delivery.•Maintained up-to-date knowledge of industry trends and competitor activities to effectively position the company’s products and services.•Prepared detailed technical proposal and reports, documenting sales activities, project milestones, and client feedback to drive continuous improvement Show less