Alejandro Albarreal Troya

Experience

• 

  Mapfre

  Jul 2013 - Jan 2014

  Customer Service Manager

  Sales and Customer Service. The main goal was to increase the number of new insurance contracts and to decrease the number of cancelations of insurance contracts from this office. Managed a team of four to six Commercial Agents. Optimized mailings and the internal communication system. Collected payments, managed customer’s contracts and encouraged their renovations.

• 

  Universal Business School

  Jul 2014 - Jun 2015

  Digital Marketing Manager

  Increase UBS’s presence on the International Business Schools Market, so we could receive more international students applications and also to create awareness of our brand. Promotion on Social Media and other local channels, attendance to students fairs around Asia and development of partnerships with other International Education Institutions. Monthly budget for SEO and Facebook Ads. Show less

• 

  Club Med

  Jan 2016 - May 2018

  In charge of the digital content and the social media management to drive tangible results and business outcomes. To take care of the digital side of the customer experience in the resort through rich media and interactive tools. Creation and distribution in line with the business goals of the company of content and information in the Resort and related social media platforms. High skills needed in shooting and editing for photos and videos. Responsible to make sure our Mobile App works and it’s always updated. Show less In charge of the digital content and the social media management to drive tangible results and business outcomes. To take care of the digital side of the customer experience in the resort through rich media and interactive tools. Creation and distribution in line with the business goals of the company of content and information in the Resort and related social media platforms. High skills needed in shooting and editing for photos and videos. Responsible to make sure our Mobile App works and it’s always updated. Show less

  • Digital Marketing & Communications Manager

    May 2017 - May 2018

  • Digital Marketing & Communications Manager

    Jan 2016 - May 2017
• 

  Club Med

  Aug 2019 - Aug 2023

  Opening of the Brand New Club Med Kiroro Peak in Hokkaido.In charge of the digital content and social media management to drive tangible results and business outcomes. To take care of the digital side of the customer experience in the resort through rich media and interactive tools. Creation and distribution in line with the business goals of the company. of content and information in the Resort and related social media platforms. High skills needed in shooting and editing for photos and videos. Responsible to make sure our Mobile App works and it’s always updated. Show less In charge of the digital content and social media management to drive tangible results and business outcomes. To take care of the digital side of the customer experience in the resort through rich media and interactive tools. Creation and distribution in line with the business goals of the company. of content and information in the Resort and related social media platforms. High skills needed in shooting and editing for photos and videos. Responsible to make sure our Mobile App works and it’s always updated Show less In charge of the digital content and social media management to drive tangible results and business outcomes. To take care of the digital side of the customer experience in the resort through rich media and interactive tools. Creation and distribution in line with the business goals of the company of content and information in the Resort and related social media platforms. High skills needed in shooting and editing for photos and videos. Responsible to make sure our Mobile App works and it’s always updated. Show less In charge of the digital content and the social media management to drive tangible results and business outcomes. To take care of the digital side of the customer experience in the resort through rich media and interactive tools. Creation and distribution in line with the business goals of the company of content and information in the Resort and related social media platforms. High skills needed in shooting and editing for photos and videos. Responsible to make sure our Mobile App works and it’s always updated. Show less

  • Marketing Digital y Comunicación

    May 2023 - Aug 2023

  • Digital Marketing and Communication Manager.

    Nov 2022 - May 2023

  • Digital Marketing and Communication Manager

    May 2022 - Nov 2022

  • Digital Marketing and Communication Manager

    Dec 2020 - Apr 2022

  • Digital Marketing & Communications Manager

    Aug 2019 - Dec 2020
• 

  Real Betis Balompié

  Sept 2023 - now

  Social Media Coordinator

  Working for the first team of Real Betis Balompié with a focus on the International Markets. Create and select content for all our International accounts to gain more followers in those markets.