Manvendra Anjan

Experience

• 

  Infosys

  Jul 2004 - Sept 2011

  •Project Manager’s role from Core Banking solution end-to-end implementation perspective.•Scope management, customer expectation management, adherence to project plan, effort management, status reporting and customer support.•Worked in multi-vendor engagement model during Core Banking product customization and implementation in Banks in Middle-east region. Engaged with critical third parties to get product “Reports” customization (outsourced), Web Server implementation (Bank’s vendor) & Product Integration with third party applications (ATM, Internet Banking, POS etc). Responsibilities were to have discussions with them, sync up the dependencies with overall project plan, and prepare the risk register and contingency plan. •Developed and maintained client relationships.•Deployed project-management skills to control project under budget, on time, and with superior quality.•Attained customer recognition for superior project-management talent as well as Technical SME.•Exercised significant on-the-spot issue management and end-user support.•Managed Team through Finacle infrastructure maintenance and customization support including other vendors.•Anchored successfully customization handover and support transition from implementation support to product support.•Vendor engagement and service management. Show less

  • Project Manager - Finacle

    Aug 2010 - Sept 2011

  • Technology Lead

    Jul 2006 - Aug 2010

  • Software Engineer

    Jul 2004 - Jul 2006
• 

  Wipro

  Sept 2011 - Mar 2014

  Project Manager

  • Planned and executed various Fixed Price (Development) and T&M projects (Support) projects• Worked closely with Delivery Managers, Account Delivery Head, Client Partner, Resource Managers, HR managers and SQAs to manage current commitments and look for more business opportunities.• Managed team size upto 50+ FTEs spread across multiple geographies in India, US & Canada• Handled Resourcing, Budgeting, Invoicing, Risk Management, Quality and Compliance• Micromanagement of teams in coordination with TLs, BAs, QAs, and Architects• Status reporting through Weekly status presentation, Monthly and Quarterly Business Review (MBR / QBR) with customer and account senior management. Show less

• 

  Unilever

  Jul 2014 - Dec 2019

  Program Management Consultant

  - Lead the Program Management function and responsible for creating the right processes and capabilities to execute project managed transformational Programs under Unilever Project Management (UPM) model- Owned end-to-end delivery and success with the required Quality, Timelines and Budget Utilization of all product/process delivery programs- Keep strategic vision and business case in mind to drive the program which must cater end to end business need- Ensured Cross Functional, Multi Geography, Multi-Disciplinary synchronization across programs and projects- Acted as a BusinessOps Partner to IT/Operations/Business teams for all matters concerning to Projects Delivery- Lead team of 35+ members spread globally including Unilever FTEs and Consultants from various Business and IT functions - Responsibility to navigating numerous senior stakeholders (finance, procurement, process excellence etc) to ensure product meets compliance and facilitate adoption of new way of working- Supported team to overcome obstacles which are beyond project team’s control - Coaching and Mentoring to create high performing teams and acting as a change agent- Reviewed and tailoring senior stakeholders (VP, Director, Sponsor) communications material and level of detail as appropriate- Lead Program governance meetings with VPs/Directors/Sponsors to ensure program is aligned with vision and directions of leadership team- Published various dashboards for consumption of senior leadership- KPIs included: Help managers Planning and executing projects from scratch, monitoring and controlling project in terms of triple constraints (Scope, Time, Cost), Quality of deliverables, stakeholder management, Risk identification and contingency planning, Training and change management, Legacy data migration, post go live support and transition to operations team, Developing and maintaining RACI Show less

• 

  Icertis

  Mar 2020 - now

   Delivering leadership at Icertis (Customer and Professional services) in customer facing role and leading multiple (3-4) customer accounts to deliver ICI implementation Responsible for customer onboarding, revenue expansion, margins and profitability at the individual account level Customer engagements to ensure projects adhere to their business objective and anticipated benefits are delivered; Point of escalation at individual account level Working with teams of project/program managers, engineers, and functional consultants to help them removing bottlenecks and providing guidance for smooth execution Driving customer feedback back into our product groups, effectively promoting to push our platform forward with the creation of new features, enabling customers to achieve more in our solutions Ensuring all my accounts are aligned with the organization’s vision and directions of CPS leadership team, and project margins are aligned with the forecasted guidelines Assisting with the rhythm of business activities within the team and across the organization to ensure end-to-end success for both Icertis and our customers Assisting a regular executive engagement, ensuring that issues and risks of all types are proactively addressed and communicated across the partnerships Working with various engineering, product, finance, operations, partners, and customer advocacy teams to drive top customer success and turn those learnings into scalable programs Show less - Icertis, the leading provider of enterprise contract management in the cloud, solves the hardest contract management problems on the easiest to use ICM platform- Delivering Program Management and Leadership at Icertis in customer facing role in Professional Services team- Leading multiple accounts (Logos) to deliver ICM implementation with customer specific requirements and viable business cases- Engaging with customers in adopting ICM solutions in their contract management processes and best utilizing capabilities of product to cater customer business needs- Working with teams of project managers, engineers and functional consultants to design and deliver product capabilities including customer specific requirements, features, reports and integrations- Driving customer feedback and requirements back into our product groups, effectively advocating in order to push our platform forward with creation of new features, products and hardware, enabling customers to achieve more in our solutions- Driving governance meetings with senior leadership and customers to ensure program is aligned with vision and directions of leadership team, and project margins are aligned with organization’s guidelines - Assisting with rhythm of business activities within the team and across the organization to ensure end-to-end success for both Icertis and our customers- Assisting with executive engagement with both the customer and Icertis, ensuring that issues and risks of all types are proactively addressed and communicated across the partnership- Working with various engineering, product, finance, operations, and customer advocacy teams to drive top customer success and turn those learnings into scalable programs Show less

  • Associate Director

    Jan 2022 - now

  • Senior Program Manager

    Mar 2020 - Dec 2021