
Salah Ahmed
OPS officer

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About me
Duty Manager - CLC at ASE - Group
Education

Ain Shams University
1998 - 2002Accounting
Ain Shams University
1998 - 2002Bachelor’s Degree Accounting
Experience

Link Aero Trading Agency
Nov 2003 - May 2005OPS officer Responsible for preparing weekly schedule & traffic rights IATA messages & free format Lost and found messages Arrange and organize the contact between different departments

ASE - Group
May 2005 - Dec 2017 Implement the Function/Department strategy to ensure alignment with my company’s strategy Implement relevant policies, processes and procedures and monitor adherence so that work is carried out in a controlled manner Manage the day-to-day operations by providing guidance, encouraging teamwork and facilitating related professional work processes in order to achieve high performance standards Comply with all relevant safety, security, quality, health and environmental procedures to ensure a healthy and safe work environment Define and implement KPIs and SLAs to ensure consistency with business improvement framework and best practices Track and review performance indicators to identify and suggest actions to improve operational efficiency using the monthly statistics which reflect the performance of all stations including OTP “On Time Performance”, root cause of delays, ..etc. Guide, coach and provide internal/external feedback to the team to ensure high standards of performance and quality are achieved using the proper reporting system Implement staff rosters, Liaise between the higher management and TCC department. Implement QMS “Quality Management System”. Creating the needful forms and sheets to facilitate the daily work operations. Reporting to Operations VP “Vice President” Show less
TCC manager
May 2006 - Dec 2017(TCC) Traffic Coordination Center Supervisor
May 2005 - Dec 2017

ILIAKTIDA
Jan 2018 - Jul 2019Caregiver for unaccompanied minors/Interpreter- Jan 2018 – Jul 2019Support 30 minors 15-18 years old in their daily life needs.Scheduling activities and accompanying the minors.Provide interpretation/cultural mediation in Arabic-English.Support the facility in cooking/cleaning etc.

Caritas
Aug 2019 - Dec 2020In addition to below tasks mentioned in “Field Assistant” position I am assigned to:Daily Briefing to the staff explaining the today tasks/activitiesCrowd management control and problem solving.Collecting data and recording data analysis/statistics creation.Follow-up the updated procedures and workflow/capacity in daily bases and planned activities in weekly/monthly bases with the client (CRS).Represent team leader in case of absence.Sending daily performance/activities reports, using one-drive, share-point and other Microsoft products. Show less
Senior Field Assistant, Cash Program
Nov 2019 - Dec 2020Field Assistant, Cash Program Aug 2019 – Oct 2019.
Aug 2019 - Oct 2019

Catholic Relief Services
Apr 2021 - Aug 2022Project Assistant - Data Management
ASE - Group
Feb 2023 - nowDuty Manager - CLCCLC Duty Manager main responsibility is to monitor the day to day CLC team performance and ensure that all the SDUs operations are covered with enough LCO "Load Control Officer" staff that can perform weight and balance activities without any fail.CLC Duty Manager is responsible to ensure that latest version of customer A/L AHM560 for all fleet are applicable to CLC team.Ensuring that CLC team are well qualified, trained and certified to perform weight and balance for the customer A/L for each aircraft type.Report any deviation of the A/C structural and operational weights recorded in the DCS that not matching with the customer A/L AHM560 to the customer A/L and ASE DCS department. Show less
Licenses & Certifications

Load controller
Aegean Airlines
Instructor Professional Skills
EgyptAirFeb 2016
Languages
- enEnglish
- arArabic
- grGreek
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