Bo Masina

Experience

• 

  RaceTrac

  Jul 2020 - Nov 2021

  - Coached sales associates in product stocking, store cleanliness, and sales incentives, significantly increasing customer retention and raising sales- Collaborated with upper management to implement marketing plan on a monthly basis- Effectively verified store orders & shipments with vendors - Increased per-customer revenue with suggestive selling practices- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention- Maintained clean, organized, and well stocked store

  • Assistant Store Manager

    Aug 2020 - Nov 2021

  • Guest Services Associate

    Jul 2020 - Aug 2020
• 

  Wells Fargo

  Jan 2022 - Sept 2022

  Bank Teller

  - Efficiently assisted customers with transactions such as, deposit/ withdrawal, bank checks, foreign currency orders, and many more- Educated customers on use of banking website and mobile apps- Identified opportunities to deepen relationships & effectively referred to branch partners

• 

  Prosperity Bank

  Jun 2023 - Oct 2023

  Bank Teller

  - Effectively perform in accordance with established policies, standards, and security procedures- Consistently strive to develop new client relationships as well as strengthen existing client relationships- Accurately conduct a variety of financial transactions for customers

• 

  Wells Fargo

  Oct 2023 - now

  Associate Personal Banker