Alan Chen, PMP

Experience

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  Daily Tech Bargains

  May 2009 - now

  Owner

  Owner of an eBay Store which sells consumer electronic accessories and computer hardware.• Fulfilled by Amazon (FBA) shipping and sourcing• Manage all customer interactions• Create and run social media ads• Manage product sourcing and inventory levels• Supplier negotiation

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  Vector Marketing

  May 2014 - Aug 2014

  Sales Representative

  Learned important sales and customer service skills.

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  IPhone Repair On the Hill

  Oct 2014 - May 2017

  Lead Technician

  During the school year I assist clients with their technical issues, provide repair timelines, and repair electronics. I also perform inventory management and create purchasing orders on a daily basis. When there are open positions I screen and conduct prospective employee interviews to see they are the right fit for the job.

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  Para 4

  Apr 2015 - May 2018

  Chief Operations Officer

  Company development planning, conducted market research, and developed marketing strategy for an app startup

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  FirstBank

  Jun 2015 - Jul 2016

  Management Trainee Summer Intern

  As a returning intern, I learned about IRA's, centralized accounts, and online banking. In addition to learning how these departments functioned, I also worked on various projects. During the first summer of my internship I trained as a teller and new accounts representative. I interacted with customers daily and completed transactions, shadowed supervisors in solving customer issues, and accompanied loan officers on site inspections.

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  University of Colorado Boulder

  Aug 2015 - Aug 2017

  Student Assistant for CoLab Event (Leeds School of Business)

  Event Day Coordinator. Answered questions that any corporate partners or team leaders may have. Assisted student leaders with their groups. (2015)CoLab Leader (2017)

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  RN Communications

  Jul 2016 - Nov 2016

  Manager

  I assist clients with their technical issues, provide repair timelines, and repair electronics. I also perform inventory management and create employee schedules.

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  Seagate Technology

  May 2017 - Aug 2017

  Operations Excellence Intern

  I assisted the core strategy team by creating deliverables that improve communication throughout the organization. Created a website to serve as a document repository to be used organization wideand created sustainability deliverables to be distributed companywide including writing drafts for C- Suite executives.

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  Walker & Dunlop

  Nov 2017 - May 2018

  Intern

  I assisted the debt and equity teams with creating deliverables, conducting market research, and screening deals.

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  Hitachi Vantara

  Dec 2018 - Nov 2020

  - Formerly Hitachi ConsultingWorked on various projects that consist of machine learning, data analytics, data pipelines, and contract management. Experience in Tableau, PowerBI, SQL, Alteryx, AWS, GCP, and AzureTechnical / Business Analyst | Government Sectors• Worked with multiple teams to help maintain their tools and processes• Developed 10+ new tools that streamlined processes• Automated error-prone and manual processes to boost efficiency, cutting process times down 50%+ in some cases• Developed a tool to advise on utility prices based on resident usage and technologies implemented• Created monthly invoices for the client based on team utilization• Migrated client websites and data from Google Suite to Office 365• Developed new client-specific reporting tools in Alteryx, PowerBI, and Tableau to move away from excel reporting, enabling the client to uncover insights quickerBusiness/ Quality Analyst | Healthcare Sector• Led knowledge transfer sessions for five offshore employees to convey client requirements• Developed wireframes and test cases in Azure DevOps in an Agile environment• Developed SQL queries to assist in the transfer of databases to Microsoft AzureBusiness Analyst | Energy Sector• Analyzed and cleansed multiple terabytes of sensor data to improve data quality and accuracy to feed into machine learning processes• Documented 10+ processes to ensure repeatability on future projects on the Google Cloud Platform• Attended meetings with client-side data scientists to understand their pain points and objectivesTechnical / Business Analyst | Energy Sectors• Worked with GIS software to analyze weather data• Analyzed and combined large data sets from various sources to feed into predictive analytics modelsOffice Engagement• Denver lead for Asian Employee Resource Group• Involved with Hitachi Fitness, and Consultant Development Group (Pulse)• New employee mentor Show less

  • Consultant

    Sept 2018 - Nov 2020

  • Americas Lead- Hitachi Sustainability Action Network

    Dec 2018 - Oct 2020
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  National Park Service

  Jul 2020 - now

  Technical Sustainability and Compliance Consultant

  Environmental Compliance and Cleanup DivisionCreated business intelligence dashboards in PowerBI and ArcGIS to optimize funding allocations. Prepared financial documents for compliance and auditing. Built apps in Microsoft PowerApps using SharePoint lists as a data service.

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  New Era Strategy Partners

  Apr 2021 - now

  President

  We work with clients globally to transform and update their systems. This includes IT services such as-Migrating Business suites to Microsoft and Google-Migrating workloads to Microsoft Azure, Amazon Web Services (AWS), and Google Cloud Platform (GCP)-Migrating e-commerce stores to Shopify-Managing existing e-commerce stores on Shopify, eBay, Amazon

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  Guidehouse

  Nov 2022 - now

  Senior Consultant

  Sustainability Innovation Team- Commercial Sustainability