Durba Ghosh

Experience

• 

  Tata Consultancy Services

  Jan 2007 - Apr 2020

  DescriptionChosen to drive the entire portfolio of organisational restructuring and transformation programs.Within this role• Integrated global team of >280 consisting of developers, programmers, project managers, consultants, industry experts, and solution/enterprise architects.• Navigated with internal and external stakeholders, including C-level executives of the client company to drive growth and development. • Spearheaded business development aspects, including customer experience and escalation management, asset management, including investment planning and asset intelligence, capital delivery, resource planning, finance and budgeting, and talent/knowledge retention. Show less DescriptionTransferred to the UK to lead the delivery of a large transformation project for the biggest water utility provider of Scotland. Within this role• Played lead roles, including Lead Business Analyst, UAT Manager, and Project Manager.• Safeguarded management of customer escalations and resource planning within the allocated budget.• Promoted talent retention and knowledge creation with proper collaboration and communication to build skilled and high-performance teams.• Managed a team of >20 between India and the UK. Show less

  • Program Director, Largest Water Utility, Scotland

    Jul 2017 - Apr 2020

  • Service Delivery Manager,Largest Water Utility, Scotland

    Jan 2015 - Jun 2017

  • Delivery Manager, Largest Water Utility, Scotland

    Jun 2012 - Jan 2015

  • Test Manager, Largest British Telecommunication Company

    Jan 2007 - May 2012
• 

  Tata Consultancy Services

  Aug 2021 - now

  Business relationship manager, Large Big Six Energy Supplier

  DescriptionStrategically managed business relationship with the client and awarded the P&L responsibility for the delivery of the multi million, digital cloud transformation programs for the client. Within this role• Manage business development operations of a portfolio of £38 M pa.• Execute technology transformation programs in collaboration with the C-level client company executives.Key Achievements• Orchestrated the initiation and delivery of SAFe Agile Adoption and DevOps Operating Model, FinOps Transformation, and IT separation for demergers and sales. • Steered the cloud platform delivery frameworks in AWS and Azure platforms. Show less