Jay Dios

Experience

• 

  The Home Depot

  Aug 2019 - now

  -Senior online merchandising professional supporting item data setup maintenance for 3M items, 11 merchandising departments, and 10K suppliers driving $20B+ in online sales. -Merchandising operations SME leading a team of 14 online maintenance contractors in developing standardized operating procedures for an influx of annual 37k+ Zendesk tickets impacting 13M+ SKUs and driving positive customer satisfaction outcomes for 146 primary stakeholders (Online Merchants, SOMAs, and Brand Advocates).-Drove SKU maintenance excellence in the 2024 Spring Black Friday launch comping 54% over FY2023 ($417M in event sales) by maintaining 99% buyability across the site on 7.7K event items.-Partnered with Kitchen and Bath Online Merchant to successfully launch preassembled kitchen cabinets with a scope of 450+ SKUs driving projected annual sales of $6M on HD.com. Show less -Senior logistics professional supporting end-to-end supply chain optimization and strategy for our Flatbed Distribution Network consisting of 13+ FDC buildings, 18K SKUs, $262M in inventory, and the fulfillment of over 2.6M work orders annually.-SME and leader in the execution and identification of supply chain cost out opportunities for BDC Expansion. Delegated tasks to analysts, negotiated discounts, and partnered with cross-functional teams to garner $5.8M in annual savings through the opening of seven 450K+ SQFT bulk and flatbed distribution facilities.-Designed, conceptualized, and executed the creation of a Tableau dashboard to measure SKU productivity reducing analysis time by 66% and identifying over $2M in unproductive inventory.-Coordinated with Data Quality, Merch Ops, suppliers, and over 23 merchandise planners across departments to resolve item data maintenance issues related to SKU flowpath setup, IDM attributes, and missing costs. -Partners with business intelligence to bring visibility to $14M in offboarded inventory; Regularly measures and presents opportunities to cross-functional teams that have led to a $7.3M annual reduction in stranded product COGS.-Collaborates with Lumber Pro and Core Merchandising to manage the downstream onboarding and maintenance of a $152M Lumber portfolio which is replenished by 32 vendors and comprises 45% of Flatbed Delivery sales volume. -Developed team knowledge and business sustainability by composing five detailed process SOPs, five structured reports, and mentoring two logistics analysts and one senior analyst. Show less -Bulk Distribution inventory partner leading inventory management strategy for $160M in six Pro driven categories in Lumber and Building Materials supporting $1.4B in sales.-Lead executable projects by coordinating analytical reviews with over 20 suppliers and 5 merchants resulting in an increase in inventory in-stock to sales from 61% to 85% FY21 to FY22.-Achieved highest historical Fencing category fill-rate since FY19 at 96%; +81% two-year increase from FY20.-Developed and refined analyst responsibilities by composing the BDC Analyst Cadence which provides solidified roles and routines for excellent partnership with internal and external customers. Show less -Designed a functional reference deck and Excel dashboard outlining key responsibilities and business process knowledge concepts to streamline the load-in strategy across 15 departments for a $50-$150M New Stores project. -Increased professional network by setting up over 40 hours of 1:1 meetings with over 70 managers and analysts across the supply chain.-Presented three decks describing opportunities and recommendations to senior directors and above based on intern project findings; held a learning session to introduce the benefits of the reference deck to 45 IPR analysts. Show less -Store leader of Front-End POS operations in a district one retail store with sales approaching $40+ million annually.-Responsible for the supervision, development, and support of 20+ operational staff members including associate cashiers and lot associates. -Assists the Front-End Supervisor in running the Front-End Playbook during operating hours to deliver The Home Depot’s Orange Promise.-Communicates with store management to improve sales, find innovative solutions, and provide excellent customer service.-Partners with the Back Office Associate to ensure accurate book-keeping and efficient cash-till management.-Works cross-functionally with IT to diagnose and repair technological failures at POS registers.-Back-up Associate Support Department Supervisor carrying out HR responsibilities including talent acquisition, scheduling, and onboarding.-PRO Associate providing specialized assistance to general contractors; providing benefits to their businesses through services such as PRO-Xtra & Commercial Credit. Show less

  • Senior Analyst, Online Merchandise Solutions

    Nov 2023 - now

  • Senior Analyst, Logistics- Channel Management (FDC)

    Jul 2022 - Nov 2023

  • Analyst, Inventory Planning and Replenishment (BDC)

    Aug 2021 - Jul 2022

  • Intern, Inventory Planning and Replenishment

    May 2021 - Jul 2021

  • Head Cashier

    Oct 2019 - May 2021

  • Cashier

    Aug 2019 - Oct 2019