Dylan Dingels

Experience

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  Starbucks

  Aug 2011 - Nov 2012

  Shift Supervisor
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  US Navy

  Sept 2012 - Nov 2014

  Seaman

  ▪Ensured implementation and adherence to safety protocols, procedures, and regulations to protect personnel, equipment, and the environment. ▪Oversaw multiple organizational and technical programs, created and revised safety standard operating procedures (SOPs), and collaborated with various agencies to unify systems and implement best practices.▪Identified environmental training needs, developed training budget requirements, and managed rehabilitation and inspection records involving adhering to and following all government regulatory compliance.▪Led mishap investigations and performed daily safety inspections for multiple units, conducted site reviews, performed safety audits, and reviewed quality control of training material and technical publication updates.▪Reviewed and executed health and safety procedures to ensure safe and successful seaman-based operations for contractual projects, which resulted in zero incidents and 100% sustainability.Maintained a Secret Security Clearance and received an Honorable Discharge! Show less

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  Absolute Trailer Sales

  Jan 2015 - Jan 2017

  Office Manager

  ▪Managed administrative tasks, oversaw office operations, and engaged in sales and customer service activities. ▪Monitored inventory, procurement, and vendor relationships for trailers and trailer parts, ensuring seamless operations and optimal stock levels.

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  University of Hawaii at Hilo

  Jan 2017 - Jun 2018

  ▪ Supported faculty members, researchers, and students across various academic departments in laboratory settings.▪ Provided effective solutions for technical issues encountered during algae cultivation and equipment maintenance.▪ Maintained accurate records of cultivation procedures, observations, and results, ensuring data integrity. ▪ Taught scuba diving courses, provided instruction on water safety practices, and oversaw the well-being of participants in aquatic environments.

  • Lab Assistant

    Jan 2018 - Jun 2018

  • Padi Open Water Scuba Instructor & Lifeguard

    Jan 2017 - Jan 2018
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  Kohala Mountain Fish Company

  Jun 2018 - Jan 2019

  Fisheries Technician II

  ▪ Conducted field surveys and data collection activities related to fish populations, habitats, and ecosystems; recorded and managed the data collected. ▪ Achieved a 35% improvement in data consistency and a 50% reduction in data collection errors by standardizing data collection procedures.▪ Achieved a 60% improvement in team members' proficiency, a 25% increase in the effectiveness of fisheries management, and a reduction in data discrepancies by developing and delivering training on best practices. Show less

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  Pacific Island Queens

  Jan 2019 - Dec 2023

  Owner

  ▪ Oversaw the management of over 1,000 beehives, including hive inspections, pest and disease control, queen rearing, and hive maintenance. ▪ Boosted repeat business and new client acquisition significantly within 90 days, despite operational challenges from a volcanic eruption and two hurricanes.▪ Halted the spread of disease, resulting in a 30% increase in colony population within 90 days; conducted proactive pest control measures contributing to a 45% decrease in hive infestations within 12 months. Show less

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  ServiceNow

  Feb 2024 - now

  ServiceNow Developer (NextGen)

  PERSONAL PROJECT: ApiaryNow Inspection Management Scoped Application - Studio ▪Developed a ServiceNow application for beekeeping inspection management, leveraging workflow automation to streamline operations and enhance efficiency. Successfully delivered a fully operational application ahead of schedule.▪Designed and implemented a customized Service Portal, presenting users with a branded interface for easy access to catalog items, knowledge articles, and pending requests within a unified UI.▪Organized and directed Scrum events during the development cycle, promoting teamwork among team members located in various regions.▪Oversaw all Scrum artifacts meticulously, ensuring adherence to schedules and meeting product delivery goals on time. Show less