Shay Deeny

Experience

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  Fawzia Sultan Rehabilitation Institute

  Mar 2013 - Jun 2015

  Transcriber & Coder

  Hired as freelancer to transcribe and code interviews in health-related psychological studies. Competed against others for position and hired due to speed of transcription, accuracy and attention to detail. Transcribed 15-20 interviews in total, with each lasting approximately one to two hours. Topics included attitudes towards obesity, substance abuse and general health maintenance in Kuwait.

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  Boots The Chemists

  Oct 2014 - Jul 2018

  Distributed tailored healthcare advice, oversaw medication sales, and processed prescriptions. Over time, earned higher responsibilities such as conducting one-to-one private consultations (on sensitive and significant issues), handling substance misusers, and training new staff. Also frequently requested to work as relief in nearby pharmacies that were short-staffed or otherwise in high demand due to reliability and competence as a strong pharmacy member. Nominated for Best Healthcare Team of the Year for the Edinburgh Region in 2018.Role required completion of an NVQ Level 2 Healthcare course. Show less Supervised a team of approximately 10 employees in managing merchandising and sales promotions in a flagship store. Originally a member under managerial supervision, I was promoted to supervisor earning sole responsibility for the team and task outcomes due to my successful, efficient and tailored implementation of novel strategies and approaches informed by my background in psychology. Role carried several devolved managerial duties such as cash deposits, security checks and lockup. Also given the sole role of deputy manager in shifts where the original manager was absent. Show less

  • Pharmacy Technician

    Feb 2016 - Jul 2018

  • Team Supervisor

    Oct 2014 - Feb 2016
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  Designed4Success Ltd

  Jan 2020 - Sept 2024

  Programme Manager and Consultant

  I apply my expertise in psychology and organisational behaviour to the design and delivery of programmes to facilitate learning among individuals, teams and organisations. Services provided are varied, ranging from workshops in creativity/innovation, curiosity and emotional intelligence, to facilitating focus groups, to one-to-one executive coaching.Beyond client delivery, I spearhead the design and validation of our own psychometric instruments, notably our very own on cognitive diversity (which is now being administered to support organisations and team-building), blended learning style offerings, and psychological research.Responsibilities also include general business support and growth, innovation, communication and relationship management with clients and associates, brand marketing, and lead generation. Show less

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  D4S Partnership

  Sept 2024 - now

  Director