Raza Malik

Raza Malik

Cashier Customer Service

Followers of Raza Malik586 followers
location of Raza MalikMississauga, Ontario, Canada

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  • Timeline

  • About me

    Sales and Financial Management Expert | Marketing Director at Malik Enterprises | NASM Certified Trainer | NASM Certified Nutrition Coach

  • Education

    • Ryerson University

      2016 - 2021
      Business law
  • Experience

    • Paramount Fine Foods

      Jan 2017 - May 2017
      Cashier Customer Service

      • Utilized computer technology to manage high call volumes• Answered customer inquiries, ensured customer satisfaction, and guided customers throughout the station• Worked with administration, forwarded requests and unresolved issues to the designated resource by communicating andcoordinating with internal departments• Keep records for customer interactions and transactions, recording details of inquiries, complaints, and comments, as well asactions taken

    • 7 11

      May 2017 - Oct 2017
      Customer Service Representative

      • Greeted customers and visitors and provided them with information and advice on who to meet within the organization,depending on their specific requirements• Responded to inquiries over the telephone and transferred calls and relayed messages to intended recipients• Supports Team Manager and performs management duties when the management is absent or out of office• Generates detailed reports about team performance, and deadlines• Quickly adapt to the changes in company’s policies and procedures Show less

    • Rogers Communications

      Jan 2018 - Oct 2018
      Sales Associate
    • OSL Retail Services

      Jan 2019 - Mar 2019
      Sales Specialist
    • Best Buy

      Sept 2019 - Jun 2021

      • Greeted customers and visitors and provided them with information and advice on who to meet within the organization,depending on their specific requirements• Responded to inquiries over the telephone and transferred calls and relayed messages to intended recipients• Supports Team Manager and performs management duties when the management is absent or out of office• Generates detailed reports about team performance, and deadlines• Quickly adapt to the changes in company’s policies and procedures, especially during COVID 19 Show less

      • Senior Microsoft Consultant

        Feb 2021 - Jun 2021
      • Connected Solutions Advisor

        Oct 2020 - Feb 2021
      • Connected solutions specialist

        Sept 2019 - Sept 2020
    • Malik Enterprises

      Apr 2021 - now
      Managing Director

      •Manage sales for over 30 retail stores, including developing and implementing sales strategies and managing relationships with suppliers•Oversee all accounting and financial aspects of the company, including budgeting, forecasting, and financial reporting• Collaborate with store owners and managers to identify new opportunities for growth and expansion• Maintain strong relationships with suppliers, negotiating favorable pricing and terms to maximize profitability

  • Licenses & Certifications

    • CPR & AED

      American Safety Training Institute
      Feb 2023
    • Certified Personal Trainer (NASM-CPT)

      National Academy of Sports Medicine (NASM)
      Jun 2023
      View certificate certificate
    • Certified Nutrition Coach (CNC)

      National Academy of Sports Medicine (NASM)
      Feb 2024
      View certificate certificate