Muhammad Usman Hamid

Experience

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  Digital Velocity

  May 1998 - Jun 2002

  System Administrator

  Duties Performed:* Monitors and support critical network services (e.g. DNS, DHCP and Email Server). * Maintains and monitors the connectivity to off-company networks.* Maintains and coordinating the security of the company computer network. * Performs service calls for network related problems on campus. * Identify and provide solution to computer related hardware and software problems.

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  NICON Group of Computer Sciences

  Jun 2002 - Jun 2003

  Network Administrator/IT Trainer

  Duties Performed:* Installation, configuration and maintenance of the equipment* Administration of the Local Area Network based on windows 2000 and Windows NT and 98.* Management of Microsoft Exchange server and handling of all the email related inquires.* Provide coaching to students for professional IT courses.

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  Masood Textile Mills (Pvt.) Ltd.

  Jun 2003 - Oct 2004

  Network Administrator

  Duties Performed: * Performed a variety of tasks associated with the installation and management of PC’s workstation, servers and networks.* Responsible for day-to-day maintenance of these systems, including troubleshooting, upgrades, various computer/network and software-related issues and backups* Maintain (and upgrade) core servers including mail, file servers, name servers, print servers, SUS Server authentication servers, etc.* Assist in implementing Windows domain environment.* Maintain effective backups to ensure quick recovery in case of a disaster. Show less

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  ITS Homes (Pvt.) Ltd

  Sept 2004 - Sept 2007

  IT Manager

  Duties Performed: * Manages the service desk* Controls the computer systems budgets and expenditures* Provides individual training and support on request * Provides recommendations about accessing information and support * Maintains current and accurate inventory of technology hardware and software resources* Ensures the quality network access to all staff members* Ensures hardware is stripped and secured before disposal.

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  The Resource Group (TRG)

  Oct 2007 - Sept 2008

  System Support Engineer

  Duties Performed:* Assisting with seniors for support; ranging from Server to IP phones.* Propose and apply solutions to identified problems * Maintenance of company’s IT infrastructure and telecommunication system* Setup the video conferencing as per required. * Assisting System Administration team and network engineers with administration of operating systems and network equipment * Connects and restores agents to operational status * Configuring and troubleshooting software and hardware problems Show less

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  IT Butler E-Services

  Sept 2008 - Dec 2012

  ISMS and Data Centre Consultant

  Duties Performed:* Provide ISO27001 Implementation consultancy.* Provide ISO 9001 Implementation consultancy.* Conduct Internal audits for ISMS and QMS, and help out client in certification audit.* Construct Datacenters using TIA/TR 942.* Provide Tier level (Tier I, Tier II, Tier III and Tier IV) uptime guidance to Data Center team.* Provide and assure security of the Data Center.* Manage physical access to data center facilities and racks.* Design rack layouts and maintain relevant documentation.* Design N+1 and 2 (N+1) redundancy solutions.* Responsible for the proper upkeep of fire suppression systems.* Monitor power draw, ensure the proper upkeep of UPS and generators.* Drawing of Data Center low level diagrams for traceability.* Manage external support agreements and liaise with vendors.* Communicate and Liaise with high rank officials.* Provide and maintain data cabling and associated documentation within the data center.* Design, monitor and control heat dissipation through the strategic placement of key infrastructure.* Actively contribute to processes associated with the data center. Show less

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  Eunoia Group

  Jan 2013 - now

  Managing Director
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  Catalyic Consulting (Pvt.) Ltd

  Apr 2014 - Nov 2022

  Head of Consulting and training Division

  * Provide Implementation consultancy for ISO 9001, ISO 27001, ISO 20000-1, ISO 14001, OHSAS 18001 & ISO 22301.* Conduct Internal Audits in the organizations.* Provide in-house and commercial trainings.* Freelance 3rd Party Auditor for QMS, ISMS and OHSAS* Freelance IRCA approved lead auditor courses trainer for ISO 9001, ISO 27001 & OHSAS 18001.

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  ITISISO Solutions Pvt. Ltd.

  Oct 2022 - now

  Chief Executive Officer