Ryan Thomas

Experience

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  Electronic Data Systems

  Nov 1994 - May 2000

  Business Analyst

  Worked on the Frigidaire account (Dublin, OH) as a Product Liability Specialist. Worked on the BellSouth account (Atlanta, GA) as a Helpdesk Technician.

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  Lucent Technologies

  May 2000 - Dec 2002

  Computer Technician

  • Global Customer Care Center computer technician accountable for telephone resolution and desk side support including all software and hardware support of employees’ PCs. • Created images of PCs utilizing Norton Symantec Ghost for quick access in case of OS/boot up failure.• Installed, configured, and upgraded Microsoft Windows (XP, 2000, NT, 9X) and all hardware (hard drives, modems, SCSI cards, PCMCIA cards, internal/external cd-r & dvd-rom drives) on employees’ PCs.• Monitored the LAN, WAN, UNIX, Exchange, and Database Servers for outages.• Configured employees’ PCs for LAN, VPN, Remote Access, and wireless networking. • Implemented a real-time notification method for Oracle database outages via an internal text pager. Show less

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  RAN Associates, Inc

  Feb 2003 - Aug 2004

  Technical Consultant

  * Upgraded RAN Associates, Inc. Cleveland office hardware & software from 133 mhz machines to HP 2.0 ghz machines; from Windows 98® to Windows 2000®. * Designed and maintained MS-Access® & Track-It® database of all hardware/software licenses. * Implemented Resumate® Software to better assist the Employment Recruiters in their day-to-day activities. * Provided technical support to all employees nationwide

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  CertaPro Painters

  Mar 2006 - Aug 2006

  Production Manager

  * Manages the entire office and sales floor. * Handles all financials for the office, which includes disbursing funds to paint crews and ensuring that all facility bills are paid on time using Quick Books. * Interviews and hires all paint crews for the entire office. * Schedules paint crews to various locations and ensures that services rendered for clients exceed expectations.

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  IBM

  Nov 2006 - Feb 2012

  Network Security Analyst

  IBM Security Services responsibilities include deploying, configuring, and managing firewalls and intrusion prevention appliances. Working with most vendors including Checkpoint, Cisco, Crossbeam, NetScreen/Juniper, McAfee, Palo Alto Networks and Proventia.

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  State Farm Insurance (TEKSystems)

  Apr 2012 - Jan 2014

  Security Analyst - IPS/IDS Border Protection Team

  Our team managed and configured all host, endpoint, and network based intrusion prevention devices.

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  COUNTRY Financial®

  Mar 2014 - now

  Network Security Engineer

  Our team manages cloud based & on-premise network & host based firewalls, intrusion prevention devices and internet proxies.