Marnelli Richmond

Experience

• 

  Personnel Source, Inc.

  Apr 2008 - Apr 2009

  Order Management Specialist (Levi Strauss & Co)

  Supported the Sales functions and Assisted in the order management to achieve sales, earnings and goals through excellent execution of business processes and customer service with the following Accounts: Men’s & Women’s Levis for Outlet Stores, Asset Recovery and Club Channels.

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  Professional Credit Service

  Oct 2009 - Nov 2010

  Special Assets Processor

  Recovered funds on behalf of our clients and monitoring the legal progression of medical, municipal and utility accounts while following the vision and mission of the Company. Called consumer(s) regarding past due bills and noted updates on their account. Set up a legal payment arrangement that is sufficient to the balance and execute judgment if they default on payment arrangement.

• 

  Symantec

  Nov 2010 - Jan 2018

  Sr. AR Credit and Collections Analyst

  Supported the Finance functions in managing credit review, cash forecast and collections to achieve quarter end goals and provided customer service for major Accounts.

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  Levi Strauss & Co.

  May 2018 - Apr 2024

  Supported the Finance Team in cash collections, payment reconciliation, and dispute management for the Wholesale Accounts Team lead for Canada and US accounts. Deliver excellent customer service through credit risk analysis, accounts receivable cash collections and dispute management execution. Creates reports and analyses. Supported the OTC in cash collections, credit card processing, cash application and dispute management for Canada AR Accounts. Acted as dedicated single point of contact to Customers and Sales Organization for Canada Accounts. Cash Collections and cash applications for Canada Accounts. Managed dispute resolution and paybacks.

  • Accounts Receivable Analyst

    Jan 2024 - Apr 2024

  • Accounts Receivable Team Lead

    Sept 2022 - Dec 2023

  • Accounts Receivable Analyst – Order to Cash

    Oct 2018 - Aug 2022

  • Order to Cash Analyst

    May 2018 - Oct 2018