Cyrus I.

Experience

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  ProctorU, a Meazure Learning company

  Jun 2014 - Jul 2016

  Technical Support Specialist

  • Provided technical support to Universities for computer and network issues, troubleshooting root causes and implementing solutions.• Assisted with IT system installations, configurations, and software implementations.• Managed help desk team functions to ensure customer service level agreements were met.

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  Pepperdine University

  Sept 2019 - Dec 2021

  Graduate Researcher

  • Analyzed structured and unstructured data from RDBMS, data warehouses, and data lakes using SQL and Python.• Developed technical competence in data warehouses, NoSQL, and other technologies.• Contributed to research projects at Pepperdine University in Malibu, California.

• 

  NortonLifeLock

  May 2021 - Jun 2022

  Business Development Specialist

  • Developed cyber security solutions for SMB brokers in the pacific region to drive new revenue through various channels.• Collaborated with CSM to implement key accounts and identify best platform integration for customer groups.

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  Microsoft

  Jun 2022 - Mar 2024

  Account Executive SMC

  • Positioned initiatives under Microsoft Customer and Partner Solutions for cross-platform ecosystem integration in Small, Medium, Corporate, and Digital sectors.• Established direct partnerships to drive customer utilization of hardware, software, and cloud solutions.• Incubated and innovated Go-To-Market models for enhanced business growth.

• 

  Honeywell

  Mar 2024 - now

  Territory Manager II

  • Manage territory in West Region for Honeywell's Industrial Automation division, specializing in Automated Data Collection Equipment and Productivity Solutions.• Developed strategies to optimize workflows using Voice Technology, Mobile Computers, Barcode Scanners, and Software/Services.