Karla M.

Experience

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  Self-employed

  Jul 2019 - now

  Freelance Graphic Designer

  - Collaborate with clients to understand their design needs and objectives.- Create visually appealing and effective designs for a range of projects, including logos, branding materials, print collateral, and digital assets.- Develop and maintain a consistent brand identity across various platforms.- Work independently to meet project deadlines and deliver high-quality designs within specified timelines.- Utilize industry-standard design software, including Adobe Creative Suite (Illustrator, Photoshop, InDesign), to bring concepts to life.- Provide clients with multiple design concepts and iterate based on feedback to ensure client satisfaction.- Stay abreast of design trends and industry developments to incorporate fresh and innovative ideas into projects.- Manage client communications, project timelines, and invoicing to ensure smooth project delivery and client satisfaction.- Showcase a diverse portfolio highlighting versatility and adaptability across different design styles and industries.- Foster positive client relationships through effective communication and a client-centric approach. Show less

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  AlphaGraphics

  Oct 2019 - Apr 2020

  Graphic Designer

  - Supporting the lead designer on a myriad of different projects and a multitude of clients.- Proficient in creating compelling marketing collateral, including brochures, postcards, and flyers.- Extensive experience in crafting impactful logos and developing cohesive branding strategies.- Expertise in translating marketing goals into visually appealing and effective design solutions.- Skilled in utilizing industry-standard design software to bring concepts to life.- Proven ability to work collaboratively with clients to understand their vision and deliver creative designs that align with brand identity.- Strong attention to detail, ensuring high-quality and polished final deliverables.- Adaptable and capable of meeting tight deadlines without compromising on design excellence.- Stay abreast of design trends and incorporate innovative elements to enhance campaign effectiveness.- Excellent communication skills to effectively present and justify design choices to clients and team members. Show less

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  Amazon

  Aug 2020 - now

  I lead, coach, and develop a high-performing team of 50-100 associates, driving excellence in operational efficiency, customer satisfaction, and safety. My key responsibilities include:- Communicating policies and serving as the primary information source for my team, ensuring compliance, consistency, and corrective action when needed- Designing and implementing recognition programs to boost morale and motivation- Championing safety initiatives and OSHA compliance to create a secure work environment- Ensuring strict adherence to building security and product loss prevention procedures- Collaborating with the management team to establish and maintain rigorous quality control standards- Setting performance goals and targets to meet customer demand, emphasizing accuracy and quality- Managing outdoor operations, including aircraft and ground support equipment- Conducting site visits and audits to ensure process compliance and efficiency- Utilizing expertise in aircraft operations to optimize processes and improve safety- Leading and developing a team of Process Assistants to ensure seamless operations- Overseeing the aircraft download and upload process, ensuring efficient and accurate transfer of packagesWith a focus on leadership, development, and operational excellence, I strive to create a culture of innovation, accountability, and teamwork, driving success for Amazon and my team.Skills:- Aircraft operations management- Outdoor operations management- Process improvement and optimization- Team leadership and development- Safety management and compliance- Quality control and assurance- Customer satisfaction and service- Communication and interpersonal skills- Problem-solving and analytical skills- Aircraft download and upload process management Show less - 737, 767-200, 767-300- Sun Country, ABX, ATI - Provide information to management for presort and during sort production meetings, including the status of container inventory, planned containers by flight, the status of damaged containers or nets, and other special sort-specific load instructions- Ensure Unit Load Devices (ULDs) are in airworthy condition and the load plan reflects the current container inventory status- Verify the required number and sequence for loading and departing ULDs- Communicate with Sort management and Process Assistants (PAs) during the sort to ensure accuracy of container load quality and accuracy- Audit the ULD weights on closed containers and communicate discrepancies to PAs- Monitor real-time actual ULD closed container counts to ensure not exceed the load plan and communicate concerns to Sort and Ramp management if adjustments are required- Calculate aircraft weight and balance via an approved software package, including entry of planned payload and aircraft type; this includes checks to ensure plans do not exceed compartment limits, lateral imbalance, and maximum payload- Plan all cargo loading sequences and create all cargo load sheets- Ensure accurate and timely load planning, and paperwork to include all required weights, limits, and fuel calculations- Verify all containers and container weights are accurately input into the weight and balance system- Provide weight and balance and aircraft loading information to air carrier personnel responsible for releasing flight - Responsible for Aircraft’s Weight and balance as well as ULD movement control utilizing System Automated Balance and Load Engineering (SABLE), prioritizing safety and efficiency of the operation.- Completed training administered by SCX Air, ATI, and ABX Air in order to comply with the U.S. Code of Federal Regulations Titles 14 CFR and 49 CFR including the required security components Show less - 737, 767-200, 767-300- Sun Country, ABX, ATI- Coordinate and conduct security-related matters for the assigned flight(s) on behalf of the aircraft operator, such as inspections, screenings, and controlling access to the aircraft.- Follow all required safety and security procedures as dictated by the Ground Security Coordinator (GSC) and the TSA- Communicate with the Amazon Air Network Control Center (AANCC) about any delay messages, incidents, suspicious activities, or aviation emergencies.- Prepare, send, and file all required documents, information, and status reports in a timely manner during and after each flight.- Liaison with aircraft operator during flight operations.- Assists with the training of Ramp Operations associates- Maintains a safe and secure work environment, people-oriented, highly motivated with a positive and cooperative attitude- Aircraft loading/unloading of palletized and contained cargo in an organized, safe, and efficient manner with the use of various ground support equipment such as K-Loader, Push Backs, Tugs, Belt Loader, Power Stow, GPU, etc.)- Assists Ramp Managers and Supervisors with operations needs- Ensures the safety of aircraft, cargo, equipment, and personnel at all times.- Direct, supervise, control, and lead the Inbound and Outbound aircraft operation with a team of 25+ associates. Show less - Water Spider: Moving Unit Load Devices from one area to another. - Organizing, stocking, and maintaining inventory of packages for other associates. Assisting associates who need help with problem-solving items.- Loading and Stacking packages into the ULD.- ULD closer: Weighing, closing, printing corresponding labels for assigned ULD for the flights, and delivering the information to the Gatekeeper.- Gatekeeper: Maintaining order in the work area and keeping track of the Unit Load Devices to be loaded on specific flight airplanes, reporting the ULD information to the Load Planner, and making sure the flight departures are on time determined by schedule.- Process Guide: Verification of the assigned flight, verification of personnel, assisting and helping the Gatekeeper to solve problems, communicating with other PGs to obtain necessary information so the flight departures with all the packages planned and on time. Show less

  • Area Manager

    Jul 2024 - now

  • Load Planner

    Oct 2021 - Jul 2024

  • Ground Security Coordinator

    Oct 2021 - Jul 2024

  • Warehouse Associate

    Aug 2020 - Oct 2021