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Jessica Neuner

Jessica Neuner

Dean of Students Office Assistant

Followers of Jessica Neuner578 followers
location of Jessica NeunerIndianapolis, Indiana, United States

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  • Timeline

  • About me

    Writer/Manager at BrainVine

  • Education

    • Vassar College

      2004 - 2008
      Bachelor of Arts (BA) History

      Activities and Societies: Swim Team, Aikido Club, Vassar College Orchestra, Chamber Music Worked part-time at the Dean of Students' Office, took French, German, and Japanese, became Treasurer of the Aikido Club, wrote a thesis about how the Berlin Air Lift showed how Cold War changed American attitudes towards Germany after World War II

    • Indiana University–Purdue University Indianapolis

      2011 - 2016
      Master of Arts (M.A.) English - Linguistics 3.789

      Activities and Societies: I balanced full-time work, writing, blogging, and karate with classes to earn my degree. I've written a presentation about the Celtic influence on English, papers about how origins of place names can show where settlers and invaders came from in England, about how Maori language revitalization in New Zealand is affecting English, and did a case study of a native Arabic speaker learning English. My thesis explored how technology can be used to revitalize dying languages, using Welsh and Maori as examples.

  • Experience

    • Vassar College

      Sept 2006 - May 2008
      Dean of Students Office Assistant

      I answered phones, did filing, labelling, and general office duties. I also assisted the International Students' Office on displays and projects for the Vassar Haiti Project.

    • American Greetings

      May 2008 - Oct 2008
      Merchandiser

      I stocked new product, put up new displays for every holiday, and straightened displays in several stores, including a Meijer.

    • GameStop

      May 2008 - Oct 2008
      Game Advisor

      I advised customers on games, provided customer service, cashiering, and stocking.

    • Applebee's

      May 2008 - Oct 2008
      Server

      I provided timely service to customers, prepared food, and stocked new products.

    • ECC Japan

      Nov 2008 - Apr 2010
      English teacher

      I taught conversational English to classes of all ages, from young children to adults.

    • American Greetings

      May 2010 - Oct 2011
      Merchandiser

      I stocked new product, changed displays with every season, and straightened product in multiple stores, including Meijer, Marsh, and Dollar General.

    • Barnes & Noble

      May 2010 - Oct 2011
      Digital Sales Lead

      I provided customer support for the e-reader, Nook, and was the primary sales person for the device.

    • MessageNet Systems

      Oct 2011 - now

      I manage the support department, directing technical support for the MessageNet Connections software, helping customers, shipping new orders of hardware, building servers and configuring systems to be compatible with MessageNet Connections. I've written our User Manual and much of the company documentation. I've helped design some of our training courses and the materials for the classes as well as teaching them. I write press releases and blog articles as well as assist with our marketing efforts. I've edited videos and our website and learned to use Adobe Creative Suite and HTML in order to do so. I've also helped improve the support department processes to make a more efficient, effective department. Show less I provide technical support for the MessageNet Connections software, helping customers, shipping new orders of hardware, building servers and configuring systems to be compatible with MessageNet Connections. I've written our User Manual and much of the company documentation. I've helped design some of our training courses and the materials for the classes as well as teaching them. I write press releases and blog articles as well as assist with our marketing efforts. I've edited videos and our website and learned to use Adobe Creative Suite and HTML in order to do so. I've also helped improve the support department processes to make a more efficient, effective department. Show less

      • Customer Support Manager

        Aug 2015 - now

      • Customer Support Specialist

        Oct 2011 - Aug 2015

    • BrainVine

      Aug 2018 - now
      Writer/Manager

    • FlatWorld

      Sept 2018 - now
      Editor Intern

  • Licenses & Certifications

  • Volunteer Experience

    • Book Shelver

      Issued by Oviedo Public Library on May 2003
      Oviedo Public LibraryAssociated with Jessica Neuner