Nick Best

Experience

• 

  Auto Club Of So California

  Mar 2004 - Feb 2008

  Insuance Sales

  Licensed auto, home, watercraft, collector car insurance agent assisting members with insurance needs over the telephone.

• 

  Concourse Bowling Ctr

  Oct 2007 - Jan 2011

  Head of Security

  Secure the building through proper identification and alcohol control. Establish patrol assignments and ensure proper scheduling to properly cover needed areas.

• 

  AlliedBarton Security Services

  Jan 2011 - Oct 2011

  Security Officer

  Perform security patrol for various corporate buildings providing feedback on any security or safety issues. Ensure buildings are secure through manual and electronic locking. Provided detailed reports to the client to ensure a thorough review on a day to day basis.

• 

  UnitedHealth Group

  Oct 2011 - now

  Client Services Manager Oversee day to day member pharmacy claim issues as well as provide assistance with resolution to simple and complex account discrepancies in benefit. I serve as a knowledge base to fellow coworkers, work group level member reimbursements, and assist with escalated issues with management. Previous to this position I served as the department lead for Prior Authorizations providing direction and feedback to the specialty team for both UHC, OptumRx, and Medicare plans.

  • Manager

    Jul 2019 - now

  • Account Manager

    Jul 2019 - now

  • Senior Pharmacy Services Specialist

    Oct 2011 - now