
Katie Jo Flanagan
Client and Spa Coordinator

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About me
Executive Assistant & Office Administrator
Education

Binghamton University
2013 - 2016Bachelor of Arts (B.A.) Acting and DirectingActivities and Societies: Phi Sigma Sigma Semester Abroad at The University of Roehampton in London England Graduated Cum Laude and Honors in TheatreReceived The Silverstein-Balitsky Family Scholarship 2013, 2014 and 2015
Experience

Life Time Inc.
Aug 2017 - Jun 2018Client and Spa Coordinator-Deliver outstanding customer service to new and existing clients by providing a high-quality and engaging experience via inbound and outbound calls as well as promptly responding to emails.-Provide potential clients with information regarding services, locations, fees, payment plans, and how to prepare for their visit.-Assist with general administrative tasks such as data entry, printing, filing, laminating, etc.-Manage rotating roster of spa technicians and their Individual clients and calendars. Show less

ARTISTREE PERFORMING ARTS LLC
Apr 2018 - Jul 2023Teaching Artist-Plan weekly curriculum, direct and choreograph large groups (up to 25 students) for 10 concurrent classes.-Serve as mentor to, as well as chaperone of participating children including supervision of sign-in and sign-out, lunches and snack breaks, as well as commuting between rehearsal and workshop locations.-Collaborate with various artistic and technical staff by assisting with the casting, rehearsal process, supporting music directors and choreographers during their rehearsals, and monitoring time to maintain program schedule. Show less

Larchmont Yacht Club
Jul 2021 - Sept 2022Health, Hospitality & Safety Compliance Officer-Ensure club daily logistics ran smoothly including opening and closing, member check-in, and facility reservations.-Communicate with members regarding changing rules during the COVID-19 pandemic.-Respond to guests’ issues and complaints in a friendly, timely manner. -Work with other staff members to ensure that all amenities meet club standards and accommodate any special member needs

Huffnagle Ventures, LLC
Jan 2024 - Jul 2024Executive Assistant & Relationship Manager | Salesforce Consulting PartnerAs an Executive Assistant and Relationship Manager, I support our CEO, Siegfried Huffnagle, in managing his relationships with clients, vendors, and partners to ensure the highest level of service.

Westchester Technology Group
Aug 2024 - Dec 2024Office AdministratorAs the Office Administrator/Executive Assistant at Westchester Technology, I play a key role in ensuring smooth day-to-day operations within a fast-paced IT support environment. I manage administrative tasks, coordinate executive schedules, and assist with client communications, all while supporting our team in delivering top-tier IT services. My role includes overseeing office procedures, managing vendor relationships, and facilitating the seamless organization of internal projects. With a focus on efficiency and attention to detail, I help Westchester Technology deliver IT solutions to businesses of all sizes—from small startups to large enterprises. Show less
Licenses & Certifications
- View certificate

Cold Email Prospecting
LinkedInJan 2024
Volunteer Experience
Member
Issued by Phi Sigma Sigma, Inc. on Apr 2014
Associated with Katie Jo Flanagan
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