Aravinda Shetty

Experience

• 

  Various Companies

  Jan 1993 - Jan 2005

  Consultant at multiple projects at Project Management Institute (PMI), Kraft Foods, Dow Jones & Company, SABRE/American Airlines, Nabisco, General Motors, EDS, Wisconsin CARES dept. Software systems developer for Wisconsin CARES at a major services provider in the IT Hub

  • Software Engineer

    Jan 1996 - Jan 2005

  • Software Developer

    Jan 1993 - Jan 1996
• 

  KPMG US

  Jan 2005 - Jan 2006

  Senior Software Engineer
• 

  T-Mobile

  Jan 2006 - Jan 2023

  - Led profitable applications in Enterprise Service Delivery & Technology Solutions group for Un-carrier campaign, as liaison between stakeholders, business users, global DevOps, UX/CX & QA teams across matrixed organizations. - Optimized product performance through data analysis, yielding 30% increase in user satisfaction and 10% reduction in feature request turnaround time. - Applied SAFe methodology to create roadmaps to manage program initiatives, epics, OKRs, MVP user stories, backlog grooming, tech debt reduction, scrum calls, UAT, release planning. - Implemented data-driven strategies and analytics, optimizing CapEx and OpEx product development life cycle, and contributing to 10% revenue growth. - Created business processes, metadata, and product requirements, ensuring Agile-based execution at 60 story points per sprint. - Designed sophisticated SQLs for data analysis, extraction, mapping & cleanup on 25M records, facilitating streamlined ETLs for seamless data ingestion, ensuring privacy, quality, and integrity. - Developed ML & NLP tools for analyzing 200M customer call transcripts, revealing insights, patterns & trends, and technician CSR levels for self-service improvements. - Pioneered API-First, SOA-based form.io web app, replacing manual system, resulting in 80% performance improvement for Field Ops. - Spearheaded major overhaul of legacy in-house system into customizable 3rd party tool with microservices & enterprise data buses for real-time data sync and SNOW CMDB to centralize network CIs, geared towards MDM and eventual cutover after deep collaboration with Legal, SOX & DSO teams. Show less

  • Senior Technical Analyst | Product Owner

    Jan 2017 - Jan 2023

  • Senior Software Engineer

    Jan 2010 - Jan 2017

  • Senior Software Engineer

    Jan 2006 - Jan 2010