Eric Stephenson

Experience

• 

  University of Oklahoma

  Aug 2003 - Jun 2005

  Graduate Teaching Assistant

  Instructor of Principles of Macroeconomics- Discussion Section instructor (Fall - Spr)- Instructor during Winter/Summer Intersession Courses

• 

  Citizens Bank

  Sept 2005 - Feb 2014

  Training Team Lead, Officer

  I was tasked with Team Development/Management through regular Facilitator observation and coaching. I also managed team cost reporting & scheduling. I partnered with internal stakeholders for Project Management/Design. This included Course Development, Piloting, Evaluating, and assessing content. I was the market-level contact for two training site relocation projects. I supported and consulted with Market-level leadership on identifying training needs, such as Market-wide Business Banker certification projects. I also facilitated training programs with a wide range of sizes (6 - 250+), make up (Teller - Vice President), and delivery channels (Classroom, Discussion, Franchise Meetings, and Virtual). Show less

• 

  Delaware Technical Community College

  Aug 2007 - Jul 2008

  Adjunct Instructor

  Instructor of Principles of Macroeconomics.

• 

  Family Court of the State of Delaware

  Feb 2014 - Aug 2024

  Training Manager

  • Develop and provide uniform training resources using relevant technology tools in support of the goals and objectives of the Court thereby improving the public's trust and confidence in the court and increasing litigant's access to uniform services and capable staff.• Clarify and define deliverable training requirements and objectives.• Evaluate internal and external training resources for effectiveness and applicability to court needs.• Build supporting, collaborative relationships with internal and external partners.• Provide Learning and Development Subject Matter Expertise to Court leadership.• Learning Management System administration• Represent the Court in Multi-agency committees, meetings, and conferences• Support overall Human Resources function including talent recruitment, employee recognition and satisfaction. Show less

• 

  Nemours

  Aug 2024 - now

  Instructional Designer I