Talk to sales Try for Free
Elisa Hidalgo Rojas

Elisa Hidalgo Rojas

Technical Support

Followers of Elisa Hidalgo Rojas115 followers
location of Elisa Hidalgo RojasCartago, Costa Rica

Connect with Elisa Hidalgo Rojas to Send Message

Connect

Connect with Elisa Hidalgo Rojas to Send Message

Connect

  • Timeline

  • About me

    Renovation specialist

  • Education

    • Fundación Aliarse

      2021 - 2021
      Skills for Life Program ENGLISH LANGUAGE AND LITERATURE/LETTERS English- Level: B1 + BELT English, International Language, August, 2021

      English- Level: B1 + BELT English, International Language, August 2021

    • Colegio Técnico Profesional de Granadilla

      2012 - 2015
      Técnico en redes de computadoras Computer Systems Networking and Telecommunications

      This technician covers topics related to the architecture, structure, functions, and components of the Internet and other computer networks.The graduates of this technician acquire a basic level of understanding about network management, the construction of simple local area networks (LAN), and basic configurations for routers and switches when implementing the Internet Protocol (IP ).

    • Tecnológico de Costa Rica

      2021 - 2022
      Graphic and web design technician Graphic Design technician

      Allow a theoretical-practical domain in the area of graphic design.Offer integrated training through more qualified personnel.Train under the referendum of the means of graphic production and the potential of tools such as the computer, involved in the production process.

  • Experience

    • ACORDE

      Jan 2015 - Jan 2015
      Technical Support

      Management of the company's servers.Network management in Microsoft Azure.File management in the cloud using Microsoft Onedrive and Microsoft Sharepoint.Technical support in the company, both in-person and remotely.Receiving calls from the IT department.Inventory management and organization of server room devices.Cleaning maintenance on computers in all departments of the company.

    • Tualfip S.A

      Jun 2018 - Oct 2019
      Assistant Commercial Manager

      Customer SupportManagement of collections, payments, and electronic invoicing.Creation of analysis and reports of accounts.Export documentation management with PROCOMER.

    • Grupo Inteca

      Oct 2019 - Jan 2020
      Telemarketing Representative

      Strategic sales analysisCustomer SupportGestión de los pedidos de clientes mediante Microsoft Dynamics AX y sistema de planes de servicio.

    • Alpemusa S.A

      Jan 2020 - Feb 2021
      Audit Assistant

      Customer serviceCoordination, prevention, and support of physical and electronic security.Study and correction of faults of items for sale.Research, execution, and analysis to make inventory adjustments.Create evaluation reports of products and services.

    • SWAT Costa Rica

      Mar 2021 - Jan 2022
      Customer Service Representative

      Customer service, tender management by Sicop, Package shipping logistics, billing, and taxes management.

    • Concentrix

      Nov 2021 - Nov 2022
      Customer Service Agent

      Customer service - financial knowledge in personal loans, payment arrangements, payment and deposit management.

    • Concentrix

      Jul 2023 - Feb 2024
      Auxiliar de back office

    • Amherst

      Feb 2024 - now
      Renovation specialist

  • Licenses & Certifications