Sreedhin S

Experience

• 

  Yex Cube Technologies

  Jun 2014 - May 2015

  Technical Support Engineer - Security System

  • Design, installation, configuration, integration, testing and maintenance of CCTV and Access Control System, Barriers and other Security Systems.• Attending Customer Technical Enquiries over phone and onsite support if required• Design advanced security solutions for commercial and residential projects• Support Sales & Business Development team• Preparation of Technical proposal includes System Architecture, Compliance• Develop & Coordinate necessary drawings• Troubleshoot and resolve security system issues. Show less

• 

  Giga Communications FZ LLC

  Jun 2015 - Jul 2018

  Product Support Engineer

  • Product Support Engineer for Gigaset , NEC , Htek , Vantage • Providing pre-sales technical support for Partners, End Users and Sales Account Managers with all technical aspects of system specification and design• Post sales support: monitoring and follow up to resolve after sales issue with customers• Technical support for project field trials, setting up Demos at customer site’s• Providing post-sales support to authorized partners within the region• Travelling throughout the region• Providing sales and technical presentations to End Users / consultants/ System Integrators in the area. Show less

• 

  Vantage Security

  Aug 2018 - now

  Product Engineer

  • Providing technical assistance to Partners/customers throughout the Middle East and Africa for products of 'Vantage security systems'• Providing technical support to Authorized Partners via telephone and email• Attending Authorized Partner sites in the region• Providing system design technical support for Partners and Sales Managers• Assisting partners with demonstrations, proof of concepts• Participate in customer visits & technical discussions where appropriate to help resolve specific technical problems• Delivering training classes to Authorized Partners• Test and certify the new products for customers• Responsible for Trade Show products and demonstrations• Providing technical feedback to the R&D team• Providing onsite/offsite technical support and guidance to System Integrators and end users• Travelling throughout the region Show less