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Mayuri Tiple

Mayuri Tiple

It helpdesk engineer

Followers of Mayuri Tiple934 followers
location of Mayuri TipleMississauga, Ontario, Canada

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  • Timeline

  • About me

    Immediate joiner/ Business Analyst with Operations expertise seeking new opportunities.

  • Education

    • G.H. Raisoni College of Engineering(GHRCE), Nagpur

      -
      Bachelor of Engineering - BE Information Technology

    • NPower

      2023 - 2023
      IT ANALYST

      14-week intensive online class training on the fundamentals of computer technology, and project management essentials.Configure device operating systems including Windows and Linux, while configuring disk partitions and filesystemsTroubleshoot and problem-solve core service and support challenges while applying best practices for documentation, change management, and scriptingSupport basic IT infrastructure and networking, including DNS and DHCP, applying standard protocols with… Show more 14-week intensive online class training on the fundamentals of computer technology, and project management essentials.Configure device operating systems including Windows and Linux, while configuring disk partitions and filesystemsTroubleshoot and problem-solve core service and support challenges while applying best practices for documentation, change management, and scriptingSupport basic IT infrastructure and networking, including DNS and DHCP, applying standard protocols with TCP/IP communicationsConfigure and support PC and IoT device hardwareManage an organization’s computers and users using Directory Services, Active Directory, and OpenLDAPLearn how to lay the foundations for successful Agile projects using methodologies and tools such as Scrum, KanbanDevelop a complete understanding of the Agile project management lifecycle, key techniques and deliverables Show less

  • Experience

    • Persistent Systems

      May 2019 - Oct 2019
      It helpdesk engineer

      Application support for Enterprise Resource planning.

    • Infosys BPM

      Oct 2019 - Sept 2022

      Accomplished executive role with 2+ years of experience in in US Mortgage (Home Loan) providing solution for the queries, quality service to customers and preparing well-researched documentsVerify and examine information and accuracy of loan application and closing documents.Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.Review customer accounts to determine whether payments are made on time and that other loan terms are being followed.Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.Request and Upload documents if required.Perform audit of the work of process as well as Provide Knowledge transfer to newly joined team members using Powerpoint presentation. Interact with clients on chat to resolve the queries.Track the Daily status of work and report to the management accordingly. Active participant in daily status meetings with scrum groups. Also taken up the activity of MOM preparation and delivery.Always delivered assigned work within the completion window. Helped team members in their work by resolving their queries.Works well under pressure with strong time management skills, ability to prioritize, delegate tasks and meet strict deadlines. Show less

      • Process Executive

        Oct 2019 - Sept 2022

      • Process Executive

        Oct 2019 - May 2022

    • Fine Sight Solutions

      Mar 2024 - now
      Management Trainee

  • Licenses & Certifications