Md. Raihanus Saadat

Experience

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  American International University - Bangladesh

  Jan 2003 - Nov 2004

  Lecturer, EEE
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  GrameenPhone

  Dec 2004 - Sept 2005

  System Engineer, Core Network

  1. Developed an ASN.1 decoder for MSC CDR decoding.2. Developed shell scripts for automated maintenance of servers (SDP, SMSC, OCR, WSMS etc.) and their integration with NMS with alarm generation.3. Implemented special charging logic in PSA without having required feature.4. Performed health check & trouble shooting of core and service network equipment.5. Implemented service packages in the network equipment according to commercial requirement

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  Banglalink

  Sept 2005 - Feb 2008

  Sr. Core Engineer

  Responsible for intelligent network & packet core network engineering:1. Being the technical project manager of GPRS project, prepared the network evolution plan, participated in vendor selection process and ensured timely delivery of the complete project including multivendor prepaid charging and roaming service integration.2. Prepared intelligent network evolution plan and successfully expanded its capacity from 200 K to more than 10 million subscribers within 2 years.3. Developed a soft tool with in-house resources enabling more than 35% IN capacity enhancement without any additional cost.4. Developed software tools for performance monitoring and capacity optimization of data and intelligent network equipment. Show less

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  Orascom Telecom Holding

  Mar 2008 - Dec 2009

  Management Trainee

  1. Project Manager in OTH: Mar 2008 - Jun 2008 · 4 mos, Cairo, Egypto Prepared business plan for new opportunity (Wind Mobile, Canada)o IN design for Cheo, North Korea2. Project Manager in Djejjy: Jul 2008 - Nov 2008 · 5 mos Algiers, Algeriao Assisted in IN swap project (Swap ALU by Ericsson CS 3.0)3. Project Manager in Wind Telecomunicazioni S.P.a: Nov 2008 - Apr 2009 · 6 mos Rome Area, Italyo Managed GGSN (Huawei GGSN, R8) trial project4. Project Manager in ALFA mobile: May 2009 - Jul 2009 · 3 Beirut District, Lebanon o VPN (Ericsson VPN 3.0) upgrade project5. Project Manager in Orascom Telecom Holding: Sep 2009 - Dec 2009 · 4 mos Cairo, Egypto Prepared RFQ for IN development for green field project of Wind Mobile, Canadao Designed a low-cost solution for SMS charging for Mobilink, Pakistano Prepared an IN-budget guideline for Orascom telecom groupo Prepared an IN-Feature Catalogue Show less

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  Banglalink

  Jan 2010 - Nov 2016

  Responsible for technology Capex & Opex planning & controlling, investment proposal evaluation, project performance monitoring:1. Evaluated capital investment project proposals of more than 100 million USD and successfully received local and HQ investment committee approval.2. Frequently communicated with technology, commercial, finance and HQ teams and conducted frequent meetings with HODs and CXOs of various departments for business case preparation, project evaluation & approval, fund release and project performance review.3. Established proper control on Capital expenditure by generating monthly variance report of actual and planned Capex release, ordering, realization & project implementation timeline.4. Analyzed site profitability, operating expenditure and network KPIs to identify profitable investment scope and implemented the same with the collaboration of Finance, Technology and Commercial departments.5. Coordinated quarterly technology budget (Capex & Opex) preparation; checked and verified the budget assumptions and KPIs; ensured on time submission of budget documents to HQ after local management review. Show less Responsible for customer experience management:1. Achieved excellent improvement on customer complaint processing time and more than 99% SLA compliance by establishing control, monitoring and reporting mechanism at various parts of complaint resolution process flow.2. Took the lead of improving customers’ network experience by coordinating between technology and commercial teams to capitalize the improvement opportunities identified by analyzing customer complaints, network KPIs and bench marking reports.3. Conducted frequent techno-commercial meetings at regional level to identify area specific improvement opportunity, network rollout priority and sudden business needs, prepared action plans and followed up for their timely execution.4. Established a smooth communication channel between various technology and commercial departments ensuring timely delivery of customers’ insight to back end office as well as network related incidents to customers. 5. Developed and optimized cross functional techno-commercial processes, formed and let cross functional quality team and supervised the development of a web based customer complaint management tool. Show less 1. CS & PS Core network designing, planning, equipment feature and vendor evaluation,deployment, optimum performance assurance & software development.2. Receive commercial requirement on end users’ service features and developappropriate technical solution with minimum cost.3. Prepare annual budget & capitalization plan for data & service network with costeffective solution.4. Project planning and project management to ensure on time system deployment andservice delivery. Show less

  • Financial Business Partner - Technology (Sr. Manager)

    Mar 2016 - Nov 2016

  • Network quality deputy manager

    Nov 2010 - Mar 2016

  • CN Optimization Assistant Manager

    Jan 2010 - Dec 2010
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  Self Employed

  Jan 2017 - Dec 2019

  Telecommunication and Data Science Consultant

  Dell Technologies, Penang, Malaysia, 2019Data Science Practicum Project, Part of MSc in DSA (Identifying manufacturing process improvement opportunity by applying machine learning and advanced analytics):https://link.springer.com/article/10.1007/s00521-022-07465-1IMINDS consulting limited, Dhaka, Bangladesh, 20171. Helped audit team to understand and carry out network audit assigned by Bangladesh Telecommunication Regulatory Commission (BTRC)2. Analyzed call detail records and billing data to identify if there is any inconsistency3. Reviewed network traffic and QoS to identify if there is any non-compliance Achievement: Developed a mediation tool by decoding ASN.1 CDR Show less

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  Gram Unnayan Karma (GUK)

  Jan 2020 - now

  Director (ICT, Digitalization & Risk Management)

  - Develop IT infrastructure, microfinance operation software, ERP, HRMS etc.- Lead the digital transformation of the organization by adopting a technology-oriented culture - Develop efficient working processes and management practices by taking advantage of digital technology- Develop data analysis and reporting platform to aid efficient program operation- Roll out ICT training throughout the organization through on-campus and e-learning platforms.- Identify short and long-term business risks and opportunities of the organization, plan and implement appropriate responses to mitigate the risk and capitalize on the opportunity Show less