Cindy Krewson

Experience

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  US Air Force Services

  May 1996 - Oct 2001

  Library Technician

  05/1996 - 10/2001Hours per week: 40Series: 1411 Pay Plan: GS Grade: 7Library Technician (This is a federal job)Duties, Accomplishments and Related Skills:Created and conducted programs for children and other specialized programs such as tours. Designed posters and displays to promote the use of library facilities or specific programs at the library. Reserved, circulated, renewed, and discharged books and other library materials. Created, updated, deleted patron records. Assisted teachers and students by conducting research, locating materials, and completing special projects. Answered reference inquiries. Guided patrons in finding and using library resources, including reference materials, audiovisual equipment, computers, and electronic resources. Trained other staff, volunteers, and student assistants, and scheduled and supervised their work. Sorted books, publications, and other items according to procedure and returned them to shelves, files, and other designated storage areas. Conducted reference searches, using in-house printed materials and on-line databases. Took action to halt disruption of library activities by problem patrons. Processed print and non-print library materials to prepare them for inclusion in library collections. Organized and maintained periodicals and reference materials. Compiled and maintained records relating to circulation, materials, and equipment. Issued library cards to patrons. Verified bibliographical data for materials, including author, title, publisher, publication date, etc. Sent out notices for lost and/or overdue books. Designed, customized, and maintained databases. Operated and maintained audiovisual equipment such as projectors, tape recorders, and videocassette recorders. Show less

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  MOMs Audio Video

  Mar 2003 - Apr 2009

  Managed an audio/video/photo processing retail store that exceeded $1.5 million in annual sales. Services offered included retail sales, rental of store-owned property, and processing/printing services for photographic film. Managed services provided by outside contractor. Closely managed budget including income and expenses. Met or exceeded all financial goals. Directly supervised 8-12 employees. Provided training to employees on customer service skills and operating procedures. Ensured other training was accomplished, as necessary, for subordinates. Reviewed personnel files and training records regularly. Formulated work schedules. Ensured customer service and satisfaction. Used sound business practices in all areas of retail and service operation, including: personnel management and training, procurement, merchandising, programming, inventory control, and financial accountability. Monitored slow moving merchandise and reduced dead inventory. Constantly reviewed current business practices and made changes to improve business operations. Ensured compliance with Air Force regulations and guidelines. Lead Sales Clerk, April 2002-March 2003.Sales Clerk Supervisor, March 2003-October 2005.Store Manager, October 2005-April 2009 Show less Managed an audio/video/photo processing retail store that exceeded $1.5 million in annual sales. Services offered included retail sales, rental of store-owned property, and processing/printing services for photographic film. Managed services provided by outside contractor. Closely managed budget including income and expenses. Met or exceeded all financial goals. Directly supervised 8-12 employees. Provided training to employees on customer service skills and operating procedures. Ensured other training was accomplished, as necessary, for subordinates. Reviewed personnel files and training records regularly. Formulated work schedules. Ensured customer service and satisfaction. Used sound business practices in all areas of retail and service operation, including: personnel management and training, procurement, merchandising, programming, inventory control, and financial accountability. Monitored slow moving merchandise and reduced dead inventory. Constantly reviewed current business practices and made changes to improve business operations. Ensured compliance with Air Force regulations and guidelines. Lead Sales Clerk, April 2002-March 2003.Sales Clerk Supervisor, March 2003-October 2005.Store Manager, October 2005-April 2009 Show less

  • Store Manager

    Oct 2005 - Apr 2009

  • Sales Clerk Supervisor

    Mar 2003 - Oct 2005
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  US Government Accountability Office

  Apr 2009 - now

  Retail Manager

  Manages a sporting goods retail store that exceeds $500K in annual sales. Highly skilled in overseeing store operations and achieving set goals. Understands marketplace needs and the strategies needed to drive sales. Ensures proper visual merchandise presentation and interior design. In depth knowledge of controlling store expenses to maximize profitability. Coordinates sales promotions and provides sales targets. Research and pursues newer vendors and products to sell in the store. Creates, manages, and uses various data bases and reporting software to analyze, evaluate, and report sales figures and forecast future sales volumes to maximize profits. Closely manages store budget including income and expenses. Exercises independent judgment to plan and perform myriad administrative duties and support functions. Manages and orders logistics support and supplies. Manages, executes, and constantly monitors Government Purchase Card (GPC) store purchases in complete compliance with regulations. Directly supervises 8-10 employees. Proven ability to recruit, select, train and develop exceptional staff while ensuring that team members deliver outstanding customer service. Motivates, empowers, and leads employees. Manages staff work schedules. Manages store operations by ensuring exceptional performance by employees and providing excellent customer service and satisfaction. Assists customers in all aspects of store services, including handling complaints and inquiries. Plans events and promotions for the store. Excellent organizational skills and ability to multitask. Answers inquiries from upper management and customers in a timely manner. Recommends and/or implements efficiency changes. Uses sound business practices in all areas of retail and service operation, including: personnel management and training, procurement, merchandising, programming, inventory control, and financial accountability. Manages, and regularly reviews store systems to ensure optimum stock levels Show less