Neeraj Malhotra

Experience

• 

  ExxonMobil

  Dec 1998 - Mar 2001

  Technical Supervisor

  Worked as Technical Supervisor managing team on 20 System Analyst.

• 

  IBM

  Mar 2001 - Mar 2012

  Worked as a Program Director in SIA outsourcing account for managing the entire projects portfolio as well as the Project Management Office. Under this role my main responsibility was to ensure that all projects are on schedule, resources are being assigned, managed & projects been delivered according to customer expectation. These projects come from various streams such new scope delivery, IT Transformation projects, Contractual IT Refresh projects & IBM initiated projects to improve delivery of the current scope to the client. It also includes responsibility to manage Program Management Office for projects initiation, planning, execution, controlling & closing. Show less

  • Global Operations Executive – BHP Billiton Account

    Oct 2010 - Mar 2012

  • Delivery Project Executive – BHP Billiton Account

    Sept 2009 - Sept 2010

  • Delivery Project Executive - Singapore Airlines

    May 2006 - Aug 2009

  • Program Director

    Jun 2005 - Dec 2006

  • Service Delivery Manager

    Mar 2001 - Jun 2005
• 

  IBM

  Mar 2014 - now

  Working as ASEAN Client Delivery Excellence Executive for IBM Strategic Outsourcing (SO) Organization. Responsible for delivering of services of all outsourcing contracts with in 6 ASEAN countries. Worked as an Operations Head for Services Integration Hub (SIH) - AP & Japan managing day to day business operations for IBM GTS organization

  • Client Partner Executive

    Mar 2016 - now

  • ASEAN Client Delivery Excellence Executive

    Mar 2014 - Feb 2016

  • Senior Operations Executive – Services Integration Hub (AP & Japan)

    Mar 2014 - Mar 2014
• 

  Kyndryl

  Sept 2021 - now

  Director Client Management

  Kyndryl is a company established from divestment of IBM Global Technology Services Business in Sep 2021.Currently working as Director, Client Management Leader for Kyndryl Singapore reporting to Managing Director of Kyndryl Singapore.Managing and responsible for all Kyndryl Singapore large and key Enterprise and Public Sector accounts for growth signings, revenue and profitability. These are marquee and strategic accounts for Kyndryl Accountable for Financial metrics – Signings, Revenue & Profitability of these accountsManaging team of Senior Client Partners/Account Directors assigned to these accounts.Responsible for Growth, Revenue, Profitability for this business.Responsible for client relationship at C suite level and client satisfaction of current services/contracts.Responsible for service delivery of current contracts with delivery organization of more than 600 resources. Show less