Lina Silva

Lina Silva

Management Assistant

Followers of Lina Silva169 followers
location of Lina SilvaBogota, D.C., Capital District, Colombia

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  • Timeline

  • About me

    Business Manager.

  • Education

    • Universidad Pontificia Bolivariana

      2007 - 2011
      Bachelor of Business Administration - BBA Business Management Recipient of the Juan Pablo II Scholarship at Universidad Pontificia Bolivariana
  • Experience

    • DISMET

      Jun 2011 - Dec 2011
      Management Assistant

      Assistant in the HSEQ division. Responsible for evaluating, updating and implementing improvements in the Process Manual based on ISO 9001:2008 Quality standards.

    • Teleperformance

      Jan 2012 - May 2012
      Call Center Customer Service Representative

      Bilingual Representative for AT&T Customer Care Postpaid.

    • Trading Technology & Service SAS

      May 2012 - Jun 2013
      Co-Founder; Manager

      Responsible for the process of filing for a business license for the Company in Colombia. In charge of management, marketing, communications and management of national and international suppliers and customers.

    • The Candy Box SAS

      Jun 2013 - Jul 2019
      Co-Founder; CEO

      Responsible for the process of filing for a business license for the company in Colombia. In charge of the management and operations divisions, and management of national and international suppliers. Responsible for designing and implementing business processes to strengthen the core business based on BPM and RPA. Leader of the Quality Management System.

    • ISPI INTERNATIONAL

      Aug 2014 - Aug 2014
      Management Assistant

      Administrative assistant in marketing activities like gathering potential national and international customers.

    • Dynamo Communications SAS

      Jan 2019 - Jul 2019
      Co-founder, CEO

      Responsible for the process of filing for a business license for the company in Colombia. In charge of the management and operations divisions; responsible for the analysis and definition of process requirements for the Colombia and Philippines operations. Leader of the Worldwide Business Services INC campaign in Colombia. In charge of establishing parameters for the implementation of the Ring Central Professionals Campaign in the Philippines.

    • Sitel

      Apr 2021 - Jan 2022
      Learning Specialist
    • Accelirate Inc.

      Feb 2022 - now
      Automation Business Analyst
  • Licenses & Certifications

    • Business Analyst

      Automation Anywhere
      Feb 2020
      View certificate certificate
    • Ciencias del Comportamiento para el Cambio Organizacional

      Universidad de los Andes (Colombia)
      Feb 2025
    • Scrum Foundation Professional Certificate

      CertiProf
      Aug 2020
      View certificate certificate