Dedi Setiawan

Experience

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  PT. Sumber Alfaria Trijaya, Tbk

  Aug 2009 - Jul 2011

  Store Head

  • Developing store strategies to raise customers pool, expand store traffic and optimize profitability• Meeting sales goals by training, motivating, mentoring, and providing feedback to store staff also ensuring high levels of customer satisfaction through excellent service

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  Chaffa Tour and Travel

  Aug 2011 - Jul 2012

  Project Manager

  • Creates and maintains ‘own’ Project Roadmap for a signed customer Implementation, and any follow-on Support efforts.• Builds and maintains a Project budget forecast for the duration of customer Implementation, and any follow-on Support efforts.• Manages internal and external team/stakeholder expectations through daily, weekly and monthly communications with Stakeholder

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  PT Kartika Nusa Reksanada - Kartika FM 103.9

  Sept 2012 - Jul 2015

  Senior Corporate Trainer

  • Carries out performance assessments during training to assess trainee’s skill level and adjust the curriculum to achieve attainable goals for the desired end state of training• TNA, design, develop, deliver and evaluate training programs in both a formal (classroom) and informal practical use then evaluate it• Maintains appropriate records of trainee’s skills development & Couching and counseling for all staff who couldn't achieve the KPI

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  Traveloka

  Aug 2015 - May 2016

  Junior Learning And Development

  • Conduct regular review of all call center operational performance • Help managers develop their team members through career pathing• Develop effective induction programs for new staff, apprentices, and graduate trainees

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  PT. Personel Alih Daya (Persada)

  Jun 2016 - May 2022

  BANK INDONESIA PLACEMENT Tower D, 5th Floor, Thamrin Jakarta————————————————-• Identify and assess future and current training needs through job analysis, career paths, and annual performance appraisals.• Creating organizational culture through communication strategies that align with company values and Employee Engagement.• Manage and direct all aspects of Equal Employment Opportunity, Business Acumen, and Human Resource training utilizing current delivery methods and media to include, LMS, webinars, video, and classroom instruction. Show less

  • HR Learning and Development Project Manager

    Feb 2020 - May 2022

  • HR Learning & Development Assistan Manager

    Jun 2019 - Jan 2020

  • Senior Corporate Trainer

    Jun 2016 - Jun 2019
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  PT Layan Procust Utama

  May 2022 - Mar 2024

  Learning and Organizational Development Manager

  As an Learning and Organizational Development Consultant, I’ve led projects for focusing on cultural transformation, talent development, and performance optimization__________________- TOKOPEDIA @Yogyakarta- SHOPEE @Tebet Pakuwon Tower - SEABANK (digital bank) @Paragon Mall Surakarta Solo________________________Designed and executed data-driven learning strategies based on operational needsDeveloped engagement programs and internal activities to improve employee retentionProvided operational insights and recommendations based on performance data analysisLed psychological and competency-based assessments for promotion and mobility decisionsBuilt succession pipelines and retention strategies for high-potential employeesConducted Training Needs Analysis (TNA) and delivered impactful learning modulesManaged end-to-end recruitment, including onboarding and offboarding processesStrengthened cultural identity through creative campaigns and internal communication platformsEnsured monthly KPI achievement and consistent departmental performanceDrove behavioral transformation aligned with business shifts and future-readiness Show less

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  Hotel Mulia Senayan, Jakarta

  Apr 2024 - now

  Training & Organizational Development Manager

  Culture & Values Transformation —> Developed future-ready cultural strategies rooted in company values, vision, and mission. Spearheaded creative initiatives such as internal podcasts, LMS platforms, content campaigns, Internal Radio and engaging activity monthly________Leadership & Talent Development —> Designed and led leadership development programs for directors and executives. Conducted targeted Training Needs Analysis (TNA), built impactful learning modules, and conduct class, implemented behavior change________Succession Planning & High-Potential Retention —> Created strategic succession pipelines and retention plans for top talent , preparation for pensions ________Behavioral Assessment & Talent Mobility —> Led end-to-end psychometric psychological assessments using updated tools aligned with market trends (Assessment Center, BEI, IDP) for promotions, rotations, and demotions also dictionary competency.________Performance Management & Innovation —> Strengthened performance systems, Kaizen innovation culture, and ensured monthly Hotel KPI achievements________Recruitment & Employer Branding —> Oversaw end-to-end recruitment and strengthened employer branding strategies—contributing to global recognition (TripAdvisor rating, international awards as Best Luxury Hotel)________Employee Engagement & Well-being —> Reduced turnover through high-impact engagement strategies. deliver mental health programs and build a supportive work environment.________Change Management —> Orchestrated organization-wide behavioral shifts aligned with business evolution and future-readiness. Show less