Tamer Lotfi

Experience

• 

  Almoubashir investment combany

  Jan 2013 - Mar 2016

  Senior Telecommunications Engineer
• 

  Mitsubishi Electric Saudi Ltd.

  Jan 2017 - now

  - Corrective & Preventive maintenance; managing the maintenance supervisors and technicians to work efficiently achieving the best performance of elevators with minimum stoppage time (maximum reliability).- considering the industrial safety aspects during maintenance activities. - The responsibility of preventive maintenance planning, troubleshooting, managerial stuff, Site Store and operating technicians.-Quotation preparation, Offer Preparation, Submission, Negotiation, Execution, & closing till Billing and Collection.-Contact and negotiate with the two factories for Mitsubishi AMEC and MELINA for the best price for the spare parts and negotiate for new modernization for elevators more than 35 years ago.-Follow sales team for Contracts’ Renewal, Offer Preparation, Submission, Negotiation, contracting for free maintenance units. Skills and knowledge:- Leading the performance of field operations for all service projects.- Planning and Delivering maintenance & repair works in line with procedures.- Service mindset, focus on creating customer trust, value & loyalty for the organization with very good relationship. - Leading and inspiring the field service team to support one another and ensuring customer expectations are exceeded.- Driving the delivery operation with quality and ensuring profitability.- Actively contribute to continuous improvement initiatives and development plans within the maintenance business. Show less

  • Senior Maintenance & Modernization Engineer

    Sept 2024 - now

  • Service Sales Engineer

    Jan 2017 - Aug 2024