Charlton Manuel

Experience

• 

  Vox Telecom

  Apr 2013 - Feb 2014

  Intern

  Assited withYahclick satellite installConnecting the satellite dish to the wirelessFusion RoutersProgram the routers via GUIQuintum GatewayConnecting the PRI’s or BRI’s to the gatewayVox Super phone (IP Phone)Connecting the phone with a Cat5 cable on the router.Farsouth PABX (IP)Program the PABX.Yealink IP PhonesConnecting the phone via the PABX.Pathview Cloud (Monitor device)Monitor the Client’s LANVideo ConferenceHelp set up the Monitor (TV’s) on the Client’s networking.DB02 CallbackAdding numbers of Clients that they want in the callback Juniper FirewallProgram the firewallFortigate FirewallProgram firewallADSL Billion RouterProgram the router for the ADSL line.CRM TrainingWorking with diginet Installing the diginet onto the ciscoConfiguring Cisco Program the cisco Show less

• 

  Paltrack

  May 2014 - Oct 2014

  Product Support Specialist

  Support Products over 2 countriesRegister codes for exporters and depotsUpdate and query a central Database for the industry.Liaise with Development to resolve issuesSupport clients after hours – on call / 24 hoursTest new enhancements of products before product launchInstall and updated SQL server off site.Resolve queries and problems through SQL.SQL usage including backup, restores, queries etc.Stay abreast of changes / updates in programs Support 4+ products. Show less

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  Vox Telecom

  Apr 2016 - now

  • IP centrex Engineer

    Aug 2022 - now

  • Data and Voice Engineer

    Apr 2016 - Aug 2022